Patient Services Scheduler

Discover your 100% YOU with MicroSourcing!

Position: Patient Services Scheduler

Work setup & shift: Hybrid and Night shift

Site: SM Downtown Cagayan De Oro

Why join MicroSourcing?

Youll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role:

The Patient Services Scheduler is responsible for developing, managing, and adjusting staff schedules to ensure adult clients with intellectual and developmental disabilities (IDD) consistently receive services. This role requires high-level English proficiency, strong organization, professionalism, and the ability to work independently while taking personal accountability for ones actions.

Key Responsibilities

• Create, update, and maintain weekly staff schedules.
• Match staff to client needs based on availability and qualifications.
• Respond to schedule changes, staff absences, and urgent coverage needs promptly and professionally.
• Communicate confirmed schedules to staff and supervisors clearly.
• Track attendance and report concerns to management.
• Maintain accurate records of all scheduling changes while safeguarding sensitive information.
• Demonstrate professionalism in all communications with staff and management.
• Other duties as assigned.
  
  

Qualifications

• Experience in scheduling, workforce management, or administration.
• High-level spoken and written English communication skills.
• Strong organizational and problem-solving skills.
• Ability to work in a fast-paced, changing environment independently and with accountability.
• Proficiency in Microsoft Office or Google Workspace.
• Healthcare or caregiving scheduling experience (preferred).
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

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