Job Description

Qualfon Philippines, Inc. is seeking a dedicated Supervisor, Operations to lead a contact center team in delivering top-tier service. You will mentor agents, manage performance, and ensure adherence to quality standards across shifts.

Key focus areas include coaching, KPI oversight, and clear communication with clients and internal teams. The role emphasizes teamwork, integrity, and delivering measurable results in a fast-paced environment.

Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Cagayan de Oro Northern Mindanao
Company Website: http://www.qualfon.com Job Function: Call Center Operations
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

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Job Snapshot

Work TypeFull-Time
Role LevelNot Applicable
Job FunctionCall Center Operations
CityCagayan de Oro Northern Mindanao
IndustryOutsourcing and Offshoring Consulting
Posted04 Nov 2026
Job ID2611-20798-61
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