Contact Center Operations Lead
Talentmate
Philippines
7th November 2026
2611-20798-85
Job Description
Qualfon in the Philippines is seeking a Contact Center Supervisor to lead a team of dedicated associates, ensuring service excellence, engagement, and growth. You will monitor performance against client KPIs, provide ongoing coaching, and foster a positive learning environment.
The role emphasizes mentoring, professional representation, and collaboration with management to drive profitability and quality in daily operations.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Cagayan de Oro Northern Mindanao |
| Company Website: | http://www.qualfon.com | Job Function: | Management |
| Company Industry/ Sector: |
Outsourcing and Offshoring Consulting | ||
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