Airline Support Specialist — On-Site Career Growth Travel Perks
Talentmate
Philippines
7th November 2026
2611-37797-25
Job Description
TORCH Solutions is recruiting for an on-site Airline Customer Support Specialist to assist Pioneer Airline travelers through phone, email and chat. You will document interactions in our CRM, adhere to airline policies, and escalate issues to specialized teams as needed.
The role emphasizes accuracy, empathy, and high-quality service. The successful candidate will stay updated on fare rules and system changes, contributing to continuous service improvements while meeting performance KPIs and
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Cagayan de Oro Northern Mindanao |
| Company Website: | https://www.talentoutsourcingchannel.com/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
Human Resources Services | ||
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