Marketplace Representative

Product Listings And Optimization

• Create and manage product listings on various online marketplaces (e.g., Lazada, Shopee, Tiktok Shop specialized industry marketplaces).
• Ensure product information is accurate, detailed,
• and optimized for search visibility.
• Continuously update product listings with new
• information, images, and specifications.
• Inventory Management:
• Monitor inventory levels and coordinate with the
• supply chain to ensure timely restocking.
• Manage and update stock availability on marketplace
• platforms to avoid overselling.
• Customer Service:
• Respond promptly to customer inquiries and resolve issues through marketplace messaging systems.
• Handle customer complaints and returns in a professional manner.
• Sales Performance Analysis:
• Track and analyze sales data from marketplaces to identify trends and opportunities.
• Provide regular reports on marketplace performance to management.
• Use insights to make data-driven decisions to improve sales and profitability.
• Marketing and Promotions:
• Develop and implement promotional strategies to increase product visibility and sales.
• Coordinate with the marketing team to align marketplace promotions with overall marketing campaigns.
• Utilize marketplace advertising tools to drive traffic and sales.