Ward Clerk - Bridgnorth Hospital

Job Overview

Please note that this job does not meet the salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

In your supporting information, please tell us how you would be a good team member.

An exciting opportunity has arisen for a part-time Ward Clerk to join our friendly and hard working team at Bridgnorth Hospital. The purpose of the role is to effectively support clinical staff and outside agencies in an administration role in a busy ward environment. This role requires someone highly motivated, well organised and confident in using their own imitative, computer systems whilst having a good eye for accuracy.

As you will be the first point of the contact for the phone and visitors to the ward, this role requires good communication skills.

At a time when we are moving to paperless record keeping, current experience of NHS working with computers is key, however full training will be provided if required.

Main duties of the job

• Acting as the first point of the contact for the phone and visitors to the ward.
• Excellent IT skills
• Working closely with teams e.g. Therapy, Discharge-Co-ordinator, regarding admissions and discharges.
• Accurate record keeping.
• To assist with arranging of patient transport.
• Dealing with outside agencies e.g. nursing homes, GPs.
• Supporting nursing staff with administration on a daily basis.
• To contact IT Department as required.
• Deal with mail and deliveries.
• General administrative work.
  
  
  

Working for our organisation

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Detailed Job Description And Main Responsibilities

Please see the job description and person specification attached for further information on the role.

Person specification

Training And Qualifications

Essential criteria

• RSA Stage II computer processing/NVQ II in business administration or equivalent experience
• Good level of general education
• IT Skills - ECDL
• Working knowledge of computerised systems and ability to learn quickly
  
  
  

Experience

Essential criteria

• Substantial relevant clerical experience including customer care/computer skills/organisational skills.
  
  
  

Knowledge And Skills

Essential criteria

• An understanding of the requirements of the role.
• Excellent face to face verbal communication and telephone manner.
• Demonstrable negotiating skills.
• Ability to use initiative and utilise quiet times to maintain standards and initiate quality improvements to the service.
• Excellent organisational and prioritising skills.
• Good writing skills.

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