Program Specialist - Southeast

About the Role

We’re hiring a motivated, detail-oriented, and organized Program Specialist to manage the end-to-end requisition process within a Managed Service Provider (MSP) program for a high-profile client. This role goes beyond coordination—it’s about building strong relationships with hiring managers and suppliers, ensuring compliance, and delivering a seamless experience for candidates. Ideal for someone who thrives in a fast-paced, process-driven environment, values precision, and enjoys balancing operational oversight with strategic program support.

Were seeking candidates based in the Southeast - primarily Alabama & Louisiana

.
Key Responsibiliti

• esFull Lifecycle Management: Own the requisition process from intake through onboarding and offboarding, ensuring accuracy, compliance, and timeliness at every stag
• e.Client & Supplier Relationship Building: Develop trusted partnerships with hiring managers and suppliers, acting as the primary point of contact to deliver exceptional service and resolve issues quickl
• y.Compliance & Risk Oversight: Monitor supplier adherence to program standards, mitigate co-employment risks, and ensure all onboarding/offboarding activities meet regulatory and client requirement
• s.Performance Monitoring: Track and analyze program metrics such as requisition aging, onboarding timelines, ticket resolution, and vendor compliance. Proactively escalate potential issues and recommend solution
• s.Data & Reporting: Maintain weekly and monthly reporting for clients and internal stakeholders. Regularly review Power BI and VMS dashboards, document anomalies, and highlight trends such as spend fluctuations or supplier performanc
• e.Supplier Engagement: Partner with suppliers on scorecard reviews, quarterly town halls, and strategic calls to drive continuous improvement and strengthen program participatio
• n.Onboarding & Offboarding Excellenc
• e:Onboarding: Ensure background checks, compliance documentation, system access, and Day 1 readiness are completed accurately and on tim
• e.Offboarding: Oversee badge returns, system deactivations, and completion of termination documentatio
• n.Client Meetings & Program Growth: Lead regular client meetings, provide updates on program performance, and actively contribute to growth initiatives—One Manager at a Tim

e.
Education & Work Experience Requireme

• ntsBachelor’s degree in Business, HR, Psychology, or related fi
• eld3–5 years in high-volume workforce management (MSP) environme

nts
Technical Sk

• illsExperience with MSP/VMS acco
• untsRecruiting and pipeline management exper
• tiseStrong MS Office and reporting sk

ills
Core Compete

• nciesExcellent communication and client-facing pre
• senceDetail-oriented with strong problem-solving abil
• itiesAbility to manage time and juggle multiple prior

ities
Work Conditions &

TravelThis job operates in a remote environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, it may require the ability to lift files or other objects (up to fifteen pounds). Minimal travel may be req

uired.
What We Provi

de You:The salary at hire is expected to be between $60-70k per year. Performance-based variable compensation may be provided as part of the compensation p

• ackage.Healthcare Benefits including Group Medical, Prescription, Vision & Dental Coverage(s) through pre-tax deductions (United Heal
• thcare)Health Savings Account
• (Optum)Company provided Basic Life and Accidental Death and Dismemberment Insurance (New Yor
• k Life)Voluntary Short and Long Term Disability (New Yor
• k Life)Whole Life / Accident Insurance / Critical Illness Insurance
• (UNUM)Company-provided Employee Assistance Progra
• m (EAP)Commuter B
• enefits401K Plan; fully vested at third anni
• versaryNo maximum cap on PTO, take leave when
• needed.Paid Holidays, and Floating Holidays ea
• ch yearPaid Parenta
• l leaveDiscount