Performance Analyst

hackajob is collaborating with Evri to connect them with exceptional professionals for this role.

Join the UK’s premier parcel & post delivery company

At Evri, data drives everything we do. Within our Fulfilment operations, accurate insight and actionable reporting are critical to delivering outstanding service to our customers. We’re now looking for a Performance Analyst (Fulfilment) to play a key role in shaping our reporting ecosystem and supporting data-driven decision making across Operations, Sales and Finance.

What You’ll Do

As a Performance Analyst, you’ll design, develop and maintain the fulfilment data warehouse and reporting framework, transforming operational and financial data into meaningful insights. You’ll work closely with senior stakeholders to highlight risks, opportunities and performance trends, enabling productivity improvement, cost control and informed strategic decisions.

Please note this is a 12 month Fixed Term Contract role. We will consider a remote (proximity to Barnsley ideal) location.

Key Responsibilities

Design, build and maintain the fulfilment data warehouse, integrating WMS (primary source), finance systems and other internal data sources

Develop ETL processes and structured analytical datasets for contractual metrics, KPIs and operational performance tracking

Create and maintain self-service dashboards and reports for Sales, Operations and Finance teams

Prepare and publish weekly fulfilment performance reporting covering productivity, SLA performance, cost and margin metrics

Provide clear analytical commentary, highlighting risks, opportunities and performance anomalies

Perform deep-dive analysis on productivity, capacity planning, cost-per-order and client profitability

Develop forecasting models and projection tools using historical fulfilment data

Ensure data accuracy, consistency and documentation of reporting logic and data models

Promote a data-driven culture across fulfilment operations

What We’re Looking For

Degree or equivale