Housekeeping Supervisor - Four Seasons Resort Mallorca At Formentor

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.

About The Role

The Housekeeping Supervisor is responsible for supporting the Housekeeping leadership team in maintaining the highest standards of cleanliness, presentation, and guest comfort throughout the property. This role ensures that guest rooms and public areas consistently meet luxury service expectations while supervising daily operations, guiding the team, and delivering exceptional attention to detail.

What you will do

• Inspect guest rooms, corridors, and public areas to guarantee cleanliness, maintenance standards, and brand presentation are consistently achieved.
• Support the coordination of room assignments, priorities, and special requests in collaboration with the Front Desk and other departments.
• Monitor housekeeping supplies, linen inventory, and equipment to ensure proper usage, availability, and cost control.
• Provide ongoing coaching, feedback, and performance support to team members, fostering a positive and productive work environment.
• Handle guest requests and concerns promptly, professionally, and with a strong service-oriented approach.
• Ensure compliance with health, safety, hygiene, and sustainability standards at all times.
• Assist with onboarding and training of new employees, maintaining brand standards and operational procedures.
• Support deep cleaning programs, special projects, and VIP room preparations when required.
  
  

• A minimum of 2 years’ experience as a Housekeeping Supervisor or similar role in a luxury hotel or resort environment.
• Strong attention to detail and commitment to cleanliness and presentation excellence.
• Leadership skills with the ability to motivate, guide, and support a diverse team.
• Excellent organizational, time-management, and communication abilities.
• A guest-focused mindset and passion for delivering high-quality service.
• Basic knowledge of housekeeping systems, procedures, and safety standards.
• Fluency in Spanish and English; additional languages are an advantage.
• Diploma or degree in Hospitality or a related field is preferred.
  
  

• Competitive salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounts at our hotel restaurants
• Discounts on local services
• Possibility of accommodation and transportation to work (at a reduced cost)
  
  

• Seasonal contract, full time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings, weekends, and holidays).