The Benefits Associate is responsible for managing and administering employee benefit programs, ensuring compliance with local regulations, and providing exceptional support to employees regarding their benefits. This role involves processing benefits enrollment and management of day-to-day inquiries.
Benefits Administration:
Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other benefits
Oversee the benefits enrollment process, including new hires, status changes, and terminations
Ensure timely and accurate processing of benefits claims, adjustments, and payments
Employee Support:
Provide guidance and support to employees regarding their benefits options, eligibility, and claims
Address and resolve employee inquiries or issues related to benefits, working closely with benefits providers and internal stakeholders
Conduct benefits orientations and informational sessions to educate employees about available programs and changes
Respond to employee inquiries through ticketing and coordinating updates with different HR departments
Compliance and Reporting:
Ensure compliance with local labor laws, regulations, and company policies related to employee benefits
Prepare and maintain documentation and reports on benefits programs, including enrollment data, claims activity, and regulatory compliance
Monitor changes in regulations and best practices to keep the benefits programs current and compliant
Administrative Duties:
Maintain accurate and confidential employee benefits records and databases
Process benefits-related paperwork, such as enrollments, terminations, and changes, and ensure data accuracy
Skills And Qualifications
At least 1-2 years of experience in a wellness-related role or health promotion
Bachelor’s degree in Health Promotion, Wellness, Nutrition, Exercise Science, Psychology, or a related field. Relevant certifications (e.g., Wellness Coordinator) are advantageous
Basic knowledge of wellness principles and health promotion strategies
Strong communication and interpersonal skills, with the ability to engage and support employees
Proficiency in using Google Suite and wellness management software
Strong organizational and multitasking abilities, with attention to detail
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