Job Description

Description

  • Handle customer inquiries via phone, email, and chat in a prompt and professional manner.
  • Provide information about products and services while resolving any issues faced by customers.
  • Maintain detailed records of customer interactions and transactions.
  • Work collaboratively with team members to enhance customer service processes.
  • Adhere to company policies and procedures to ensure customer satisfaction.

Requirements

  • Educational Qualifications:Bachelor’s degree in a relevant field preferred.
  • Experience Level:0–2 years of experience in a customer service role.
  • Skills and Competencies:Proficiency in English language, strong customer service skills, and call center experience.
  • Qualities and Traits:Excellent communication skills, patience, and a problem-solving attitude.
  • Working Conditions:Ability to work in a fast-paced environment and handle a high volume of calls.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Antipolo Calabarzon
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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