Operations Officer

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Operations Officer is responsible for daily checking of payments and handling of daily reconciliations of issued Acknowledgment Receipt (AR) against Cash in Bank in line with the Banks standards and requirements.

Key Responsibilities

• Ensure completeness of payments saved in common folder for ITO reference
• Report to the Immediate Supervisor for any missing payments or report to BDOs Enterprise Servces Hub (BESH) for resolution of IT
• Prepare the list of direct credit/fund transfer and share to Collection Handlers for reference and disposition
• Reconcile payments made to BDOIs bank account and reconcile issued AR against Cash in Bank
• Ensure new procedures and guidelines are properly implemented and conduct User Acceptance Tests (UAT) on system-related projects assigned from time to time

Qualifications

• Bachelors’ degree holder
• Must demonstrate strong attention to detail, accuracy, and accountability in handling financial transactions
• Possess solid analytical skills and is experienced in payment processing, AR issuance, and reconciliation, ensuring all transactions are recorded and applied correctly. The role requires strong coordination skills to address discrepancies, follow up on unapplied payments, and work closely with internal teams and external partners.
• Must have a sense of urgency, reliability, and ability to work under pressure are essential to meet daily operational deadlines.
• Must be proactive, adaptable, and committed to maintaining compliance with internal controls and ensuring smooth, error-free operations.