Social Media Manager

Job Category: Marketing | JR-21772

Job Location: Angeles City, Pampanga

Join a premier, UK-based international team as our next Social Media Manager! This role offers the chance to be part of an expanding Philippines-based division known for its exceptional workplace culture and professional excellence. If you are ready for a significant career move, this is the perfect opportunity to grow with us.

Why will you love working with this Client?

Our client is the UK’s leading provider of construction and fit-out hoarding screens, warehouse partitions, window film, and blind solutions in the market. They have started building their team here in the Philippines, and they have a perfect opportunity for an experienced professional like you to join their growing team!

Location / Shift

Angeles City, Pampanga, UK Shift

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Summary

Our Client looking for a highly organised, commercially aware and proactive offshore team member to support senior business development activity primarily through LinkedIn. Additionally, this support is needed for email and CRM administration.

The primary purpose of the role is to manage LinkedIn outreach on behalf of the CEO and potentially other senior members of the business. This will include identifying relevant prospects, sending carefully worded introductory messages, sharing appropriate case studies, coordinating replies, and ensuring all activity is properly tracked in the CRM.

This is not a basic admin-only role. Instead, the successful candidate will need strong judgement and excellent written English. Professionalism and the ability to represent senior business leaders thoughtfully and credibly are also required.

Key Responsibilities

LinkedIn Outreach and Account Support

• Manage day-to-day LinkedIn activity on behalf of the CEO and potentially other senior team members.
• Send pre-approved introductory messages to prospective customers and existing connections. Additionally, share live project examples, case studies and sector-specific introductions to existing connections.
• Use LinkedIn and Sales Navigator to identify relevant prospects, decision-makers, existing connections and target accounts.
• Take initiative where appropriate to tailor outreach messages to the individual, company, sector or project context.
• Monitor and coordinate LinkedIn replies, ensuring important responses are flagged quickly.
• Maintain a professional tone at all times. This is important as messages are being sent on behalf of senior leaders.
• Provide regular summaries of LinkedIn activity, key replies, opportunities, follow-ups required,d and any suggested next actions.
  
  

Sales Outreach and Email Support

• Draft or send sales-related emails on behalf of the CEO or senior sales team where required.
• Prepare follow-up emails based on LinkedIn conversations, introductions, case studies or sales opportunities.
• Support the coordination of replies and ensure important customer responses are escalated appropriately.
• Maintain clear records of communication history and next steps.
• Use judgement when deciding whether to respond directly, draft for approval, or escalate to a senior person.
  
  

CRM Data Entry and Management

• Enter new contacts, companies, opportunities and interaction notes into Dynamics CRM.
• Update existing contact and company records with accurate, current information.
• Log LinkedIn messages, email activity, follow-ups and relevant sales notes.
• Support the sales team with keeping CRM records clean, accurate and useful.
• Carry out data cleansing activities, including removing duplicates, correcting incorrect details and updating outdated records.
• Help maintain clear segmentation of prospects by sector, geography, company type and sales priority.
  
  

Prospect Research and Sales Administration

• Research target companies, decision-makers and project contacts across relevant sectors.
• Build and maintain prospect lists for outbound sales activity.
• Support preparation of outreach campaigns, target account lists and follow-up schedules.
• Assist with general sales administration, reporting and coordination.
• Help prepare activity summaries for the CEO or senior team.
• Support ad hoc admin tasks linked to business development, customer engagement and sales operations.
  
  

Target Contacts and Sectors

• Data centre contractors and project teams
• Data centre operators
• General contractors
• Project directors and construction leaders
• Industrial and manufacturing businesses
• Existing company connections
• End users and client-side contacts
• Relevant supply chain, property, construction and infrastructure contacts.
  
  

Requirements

Essential

• Excellent written English with a professional, polished and commercially appropriate tone.
• Experience supporting senior executives, sales teams or business development teams.
• Strong judgement and discretion when communicating on behalf of senior leaders.
• Experience using LinkedIn for business networking, outreach or prospecting.
• Comfortable using LinkedIn Sales Navigator or able to learn it quickly.
• Strong attention to detail, especially when entering and updating CRM data.
• Organised and reliable, with the ability to manage follow-ups and multiple conversations at once.
• Confident using Microsoft Outlook, Excel, Word and general Microsoft Office tools.
• Able to summarise activity clearly and identify which replies or opportunities need senior attention.
• Comfortable working independently and taking initiative within agreed guidelines.
  
  

Desirable

• Experience using Microsoft Dynamics CRM or similar CRM systems.
• Previous experience in sales support, sales coordination, executive assistance, lead generation or business development support.
• Experience working with UK, European, US or international businesses.
• Familiarity with construction, manufacturing, industrial, infrastructure or data centre sectors.
• Experience drafting outreach messages, sales emails or customer follow-up communications.
• Experience working in an offshore support role for a senior executive or sales leader.
  
  

Personal Attributes

• Professional and trustworthy
• Commercially aware
• Careful with written communication
• Proactive but not reckless
• Detail-focused
• Able to follow a process while still using judgement
• Comfortable representing a CEO or senior leader
• Organised and consistent
• Responsive and reliable
• Able to distinguish between routine replies and important commercial opportunities
  
  

Tools and Systems

• LinkedIn
• LinkedIn Sales Navigator
• Microsoft Dynamics CRM
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams
• General Microsoft Office tools
  
  

Example Day-to-Day Activities

• Review target prospect lists and identify suitable LinkedIn contacts.
• Send approved LinkedIn introductions to selected prospects.
• Share relevant case studies or examples of previous work with interested contacts.
• Review replies and categorise them by importance.
• Draft suggested responses for more sensitive or high-value conversations.
• Escalate warm opportunities or important replies to the CEO or sales team.
• Log all relevant activity in Dynamics CRM.
• Update contact records and clean outdated data.
• Prepare a daily or weekly summary of activity, including messages sent, replies received, warm leads, follow-ups due and recommended next actions.
  
  

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals supporting clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Social Media Manager within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.
  
  

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we will help you advance your career by developing growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Social Media Manager role offers great career prospects at optiBPO.

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