Sales Associate

Job Category: Sales | JR-19912

Job Location: Angeles| Mabalacat City, Pampanga

Expand your skills and grow your career by being part of a growing UK-based team here in the Philippines! If you are looking for a new job opportunity, apply now for this role!

Why will love working with this Client?

Adventa supplying innovative and superior-quality instant print products to businesses across the globe.

Location / Shift

Angeles| Mabalacat City Office, Mid Shift

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Description

We are seeking an organised, reliable, and customer-focused individual to provide administrative and coordination support to our Business Development Manager, ensuring customer accounts are managed efficiently.

You will play a key role behind the scenes, handling day-to-day admin tasks, managing customer information, preparing documentation, and acting as a point of contact for routine queries. You will be interacting with existing customers, with an emphasis on support, accuracy, and service.

Responsibilities

• Collaborate closely with the Business Development team to provide internal support, including order processing, quotation preparation, sample requests, customer follow-ups and CRM management
• Manage customer queries effectively and efficiently
• Manage customer complaints effectively and efficiently following company procedure
• Prepare and book meetings with customers, and communicate post-meeting action points to support the Business Development Team in securing sales
• Join video meetings with customers where applicable
• Fully understand customers’ businesses to become a trusted advisor
• Review sales reports and identify trends in sales and profit
• Meticulously use company systems and follow company procedures
• Perform general office duties as required, including phone answering and other tasks.
  
  

Please note: This is not a sales position, but you will be motivated by business growth and able to support this by providing outstanding customer service, exemplary admin support and by actively looking for opportunities to upsell to existing customers

Requirements

Essential

• Demonstrates compatibility with our core values: willing, accountable and adventurous
• Enjoys working in a team-focused, fast-paced environment
• Works collaboratively with others, demonstrating open and trusting communication
• Excellent communicator, with a friendly and professional telephone manner
• Fully competent with IT
• Highly organised and meticulous attention to detail
• Ability to manage tasks effectively, including large volumes of email
• Business acumen with a problem-solving mindset
• Able to work within agreed deadlines
• Positive, ‘can-do’ attitude towards all aspects of the role
• Willing to learn
  
  

Desirable

• Experience with using a customer database and CRM system.
• Experience in a B2B environment
  
  

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals who support clients across Australia, New Zealand, the United States, Canada, the United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. We need to support you in advancing your career by enhancing growth strategies and learning opportunities throughout your career journey with us.

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