Work with a highly professional, internationally UK-based team and be the Hubspot Data Expert we are looking for! This business has a growing team here in the Philippines with a great culture! If you are looking for an opportunity, this could be your next career step.
Why will you love working with this Client?
Our client is a company that manufactures and supplies glues for all sizes of companies across the UK and beyond. Being in this industry for more than a decade has given them opportunities to be successful in business. Be part of their growing team and experience amazing career opportunities!
Location / Shift
Angeles City, Pampanga, Mid Shift (UK)
About The Role
We are seeking a highly detail-oriented HubSpot Data Expert to take ownership of the integrity, structure, and long-term sustainability of our CRM data. With approximately 15,000 customer records, this role is critical in ensuring our HubSpot environment remains accurate, organised, and futureproof as we continue to grow.
This position requires strong analytical skills, CRM proficiency (specifically HubSpot), and a passion for creating clean, reliable data systems.
Key Responsibilities
Data Organisation & Categorisation
Sort and map all customer records into appropriate sectors and subsectors.
Develop and manage a clear, consistent taxonomy for all customer types and industries.
Work with internal teams to align on categorisation rules and ensure consistent application
Mandatory Field Creation & Data Structuring
Identify gaps in current data fields and create new mandatory fields to improve data completeness and reporting accuracy.
Standardise field formats (e.g., dropdowns, multi-selects, lifecycle stages) to ensure consistency across the CRM.
Optimise HubSpot properties to support better segmentation, workflows, and automation.
Data Enrichment
Add missing company domains, contact details, and key data points across all relevant records.
Implement scalable strategies for ongoing data enrichment, including third-party tools where applicable.
Duplicate Management
Audit and clean the CRM by identifying, merging, and removing duplicate records across contacts, companies, and deals.
Establish processes and validation rules to prevent future data duplication.
Data Governance & Quality Control
Develop and enforce data hygiene standards and naming conventions across HubSpot.
Maintain high data accuracy through ongoing monitoring, audits, and clean-up activities.
Ensure the CRM is fully compliant with GDPR and internal data-handling policies.
Futureproofing HubSpot
Build a scalable, easy-to-maintain CRM structure that supports organisational growth.
Recommend and implement improvements to workflows, automations, and integrations.
Train internal teams on best practices for data entry, usage, and maintenance.
Skills & Experience Required
Proven experience working with HubSpot CRM (data management focus essential).
Strong analytical and data-cleaning skills, ideally with 10K+ record datasets.
Experience with CRM data structures, taxonomy creation, and field mapping.
Familiarity with deduplication tools, HubSpot data quality features, and enrichment solutions.
High attention to detail and a passion for organised, accurate information.
Ability to work independently and manage multiple priorities.
Nice To Have
Experience with HubSpot Operations Hub or data automation tools
Understanding of industry classification systems (SIC codes, NAICS, etc.)
Reporting and dashboard creation skills
Experience collaborating with sales, marketing, and customer success teams
What Success Looks Like
A fully categorised, enriched, and clean customer database
Clear and consistent data fields used across all teams
Significant reduction in duplicates and data inconsistencies
A HubSpot environment that scales with the business and supports smarter decision-making
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented professionals supporting clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Executive Assistant within an international environment.
Perks & Benefits
In-house medical team and HMO coverage.
A healthy workplace promotes collaboration and creativity.
Clear growth strategies and learning opportunities to advance your career.
Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Executive Assistant role offers great career prospects at optiBPO.
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