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Work From Home - CSR - Healthcare

Talentmate

Philippines

25th November 2025

2511-19288-52

Job Description

Handle inquiries regarding healthcare services, products, and insurance benefits.
Provide accurate guidance on policies, coverage, and medical-related processes.
Manage and resolve customer complaints in a calm and efficient manner.
Document all customer interactions accurately in the system.
Work with healthcare professionals and internal teams to ensure high-quality service delivery.
Manage your workload independently and maintain excellent time management.

Qualifications

Educational Requirement:
College Graduate (no BPO experience required)
OR SHS Graduate with at least 6 months BPO experience
Viber Account: Must have an active Viber number.
Internet Requirement: Minimum 35 Mbps stable connection.
Skills: Strong communication skills, good interpersonal abilities, and computer literacy.
Personal Traits: Empathetic, patient, and highly customer-focused.
Work Setup: Remote work environment with flexible scheduling options.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Manila, National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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