Wholesale And Operations Lead

About Us

AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily.

Our Offerings

Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients.

Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes.

Job Title: Wholesale & Operations Lead

Location: Fully Remote, Philippines

Rate: $5.00- $8.00 per hour based on experience

Schedule: Monday to Friday, Eastern Standard Time

Job Type: Full-Time

Job Description

We are seeking a highly organized and commercially minded Wholesale & Operations Lead to drive wholesale account growth while overseeing day-to-day operational activities across sales, product development, supplier management, logistics, and financial administration.

This role combines business development, account management, operations, and supply chain coordination with AI-assisted workflows to improve efficiency and support business growth. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities while working independently in a fast-paced remote environment.

You will work closely with retail buyers, suppliers, freight partners, designers, and leadership to ensure products move efficiently from concept to delivery while maintaining strong customer relationships and operational excellence.

Requirements

• Excellent Excel and Google Sheets skills with strong commercial numeracy and analytical abilities.
• Very strong and reliable internet connection with high responsiveness to emails, messages, and day-to-day communication.
• Excellent written English communication skills with strong attention to detail and organizational abilities.
• Highly organized, deadline-driven, and capable of managing multiple orders, retailer portals, suppliers, and priorities simultaneously.
• Comfortable using AI tools such as Claude or similar AI platforms to improve productivity and operational workflows.
• Ability to work independently, take ownership of responsibilities, and proactively solve problems.
• Strong commercial awareness with the ability to analyze pricing, margins, forecasts, and operational data.
• Reliable, self-motivated, and comfortable working in a fast-paced remote environment.
  
  

Preferences

• Experience in wholesale, retail buying, merchandising, account management, or B2B sales.
• Experience within the gifting, greeting cards, stationery, homeware, or related consumer products industries.
• Experience sourcing suppliers in China, the United Kingdom, or other international markets.
• Familiarity with freight forwarding, import logistics, customs documentation, and retailer compliance requirements.
• Experience using cloud accounting software, inventory management systems, or order management platforms.
• Experience working with retailer EDI systems, supplier portals, or B2B wholesale marketplaces.
• Knowledge of pricing strategies, inventory forecasting, and commercial reporting.
• Previous experience supporting large retail accounts and multi-channel wholesale operations.
  
  

Responsibilities

• Conduct consistent outreach to retail buyers and wholesale prospects while building and maintaining prospect pipelines and outreach trackers.
• Develop and manage wholesale customer relationships by presenting product ranges, coordinating product sample requests, and following up with prospective buyers across multiple regions and product categories.
• Coordinate buyer requests with the design team by supporting product development, preparing catalogue presentations, reviewing mock-ups, approving production samples, and managing seasonal product development timelines.
• Source suppliers, obtain and compare quotations, negotiate pricing, and coordinate supplier communications, artwork, templates, samples, payments, and production schedules.
• Identify and onboard new suppliers that meet quality, ethical, and commercial standards.
• Calculate landed costs, pricing, margins, and validate supplier quotations while presenting commercial recommendations and margin analysis to leadership.
• Review purchase orders for pricing, quantities, SKUs, currencies, and delivery schedules to ensure order accuracy.
• Process sales orders, purchase orders, invoices, labels, and related operational documentation.
• Coordinate freight bookings, import logistics, export documentation, retailer compliance requirements, and supplier documentation.
• Manage invoicing, accounting system entries, retailer portal submissions, financial reconciliations, and supplier and freight invoice reconciliation.
• Maintain revenue forecasts, sales projections, and forecast-versus-actual reporting while providing wholesale performance updates to leadership.
• Leverage AI tools such as Claude to support outreach, research, documentation, operational workflows, and process improvements.
• Continuously identify opportunities to simplify workflows, improve efficiency, and automate administrative and operational processes.
  
  

Successful candidates for this role are expected to possess the following attributes:

• Must have excellent English communication skills.
• Has the ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
• Great logical and verbal reasoning skills.
• Exceptionally detail-oriented.
• Exceptional problem-solving and information-processing skills.
• Ability to think outside the box.
• A great work ethic and interest in learning new concepts and growing with the job.
• Ability to work both independently and as part of a team.
• Must have their own work device (preferably a desktop or laptop) and a stable internet connection.
• Must be comfortable with using a time-tracking software for payroll purposes.
• Must be willing to undergo a background verification check during the final stages of the hiring process.
  
  

Successful candidates for this role will be rewarded with the following benefits:

• A total of five paid vacation days per year (additional days can be taken unpaid).
• A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
• A paid 15-minute break for every 4 hours of work.
• Healthcare benefits after 2 months of full-time work.
• Vacation days increase by 1 vacation day per year. I.e. after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc.
  
  

Our main focus is to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities.

We are looking forward to making you a part of our team!

Thank you for your time and interest.

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