US Outbound Telesales Specialist

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a fast-moving, results-driven marketing consulting firm, helping car dealerships grow through creative advertising and content marketing. They blend AI-assisted content creation with strategic messaging to deliver high-quality campaigns that help businesses attract more customers through innovative and unconventional strategies. The client focuses on creating marketing systems that generate leads, increase sales, and drive long-term business growth.

About the Role

We are seeking a US Outbound Telesales Specialist to join the team. The primary function of this role is to engage with potential clients, introduce services, and set appointments with an advisor.

This is a mid-level telesales role ideal for someone who thrives in a high-volume calling environment. The role is heavily focused on cold calling outbound efforts, targeting mainstream, non-luxury automobile franchises and independent dealerships across the United States

Work hours: Full-time, targeting a 10:00 AM EST start time to provide optimal coverage across US time zones (flexible upon discussion).

Work set-up: Remote - Philippines

Holidays to Observe: Philippine Holidays

What you’ll do

• Outbound Prospecting: Conduct high-volume cold calling to dealerships using an existing database.
• Appointment Setting: Introduce services and secure a minimum of two to four appointments per day, aiming for a consistent "show-up" rate of 10 prospects per week.
• Lead Nurturing: Follow a cadence that starts with calls, followed by emails only if the prospect expresses interest or to confirm set appointments.
• Pipeline Management: Utilize GoHighLevel (GHL) and other CRM tools to track leads, manage the sales pipeline, and follow up on no-shows to reschedule.
• Performance Targets: Reach 50% of the quota (5–10 sets per week) in the first 30 days, scaling to the full quota of 10–20 sets per week by day 90.

What You Bring

• Proven Sales Track Record: At least 3+ years of experience in outbound lead generation, telesales, or SDR roles, specifically within high-volume calling environments.
• Communication Excellence: Clear, professional, and neutral or US accent verbal communication is mandatory. Candidates must demonstrate a C1 to C2 proficiency level on communication assessments.
• Vocal Presence & Delivery: Ability to demonstrate exceptional phone presence through a recorded mock call, showcasing natural tonality, professional pacing, and the ability to deliver strategic messaging without sounding scripted.
• Technical Proficiency: Prior experience managing leads within a CRM or Pipeline Management system is required. While experience with GoHighLevel (GHL) is a significant advantage, we provide training for those with a strong technical aptitude.
• Resilience & Persuasion: A proactive mindset with the grit to handle objections and the confidence to engage effectively with senior decision-makers in a fast-paced industry.

Dont meet every requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but you dont feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 jobs that empower global start-ups to focus on growth.