Strategic Operations Analyst

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Role

In this role, you will play a key part in shaping the future of the Operations team by delivering strategic, data-driven insights. We are looking for someone highly skilled in data analysis, able to identify patterns, build logical frameworks, and turn complex operational realities into actionable recommendations, even when data is imperfect or manually sourced. The ideal candidate understands operational complexity across warehouses, logistics, production, and cost structures, with a strong focus on semi-variable costs and their drivers. This role goes beyond reporting, proactively identifying risks, anticipating cost increases, and working closely with Operations to support better decision-making. You will combine strong critical thinking, project management, and interpersonal skills, operating comfortably at both a strategic and executional level. The successful candidate will challenge the status quo collaboratively and diplomatically, ensuring alignment across key stakeholders.

What Youll Do:

• Analyse and manage cost-related initiatives, aiming to improve our efficiency while reducing overall Operational costs.
• Ownership for all cost-related reports and forecasting for the Operations team, ensuring visibility forward and strategic alignment with cost efficiency at the center of our sustainable growth.
• Proactively identify cost drivers, risks, and improvement opportunities across warehouses, logistics, and production.
• Work closely with our FP & A team, ensuring the the Semi-Variable Costs report accuracy
• Ability to pull data from numerous databases and develop performance metrics (using Excel, Access, SQL, AI and/or other data management systems) and to perform ad hoc reporting
• and analysis to be shared and reviewed within the Team
• Advance the data landscape being proficient with Data Analysis softwares (such as Power BI) and AI tools
• Develop business cases to assess the expected impact of potential projects to inform the project prioritisation process
• Create reports and dashboards to monitor key performance indicators (KPIs) and the performance of the relevant outputs
• Work closely with the Supply Chain team to provide continuous strategic guidance and direction on business analysis and analytical ways of working

What You Bring

• You bring at least 3 years experience in a relevant field such as Data Analytics, Logistics & Operations analysis, Industrial Engineering
• Strong critical thinking skills, with experience of leveraging data and insights to create reports and business cases.
• You easily translate stakeholder needs into technical requirements to optimize business performance.
• You take things further than a Data Analyst, using data evidence to build action plans for the team
• Strong critical thinking skills, with experience of leveraging data and insights to create reports and business cases.
• Ability to pull data from numerous databases and develop performance metrics (using Excel, Access, SQL, AI and/or other data management systems) and to perform ad hoc reporting and analysis
• Proficient with Data Analysis software (such as Power BI) and AI tools
• Create reports and dashboards to monitor key performance indicators (KPIs) and the performance of the relevant outputs
• Experience in a Warehouse shopfloor or eCommerce operations is from advantage
• Strong interpersonal skills, including confidence working with senior stakeholders and mediating discussions with assertiveness
• Structured, organized, and detail-oriented, with strong follow-through.
• Adaptable, flexible, and collaborative, with a “can-do” attitude; thrives in fast-paced environments and works confidently autonomously
• Proficient in English, both written and spoken, with excellent communication skills.

Our Hiring Process

We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.

Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

· Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

· Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

· Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

· Powering global startups: We’ve created 1,400 jobs that empower global start-ups to focus on growth.