Store Manager 02N25

The Store Manager is a pivotal leadership role responsible for overseeing the daily operations within the store. This includes managing staff, ensuring a high level of customer satisfaction, optimizing sales performance, and maintaining inventory standards. The Store Manager will be instrumental in driving financial growth, fostering a positive working environment, and implementing store initiatives in line with the company's goals. This role requires a dynamic leader with excellent organizational skills and the ability to operate efficiently within a fast-paced retail environment. The successful candidate will possess a keen eye for detail, a passion for retail, and the aptitude to strategize for business success. As a frontline ambassador for the brand, the Store Manager must consistently promote the company's core values and ensure that all team members deliver top-tier service to every customer.

Responsibilities

• Lead and motivate the store team to achieve sales targets and improve performance.
• Ensure exemplary customer service is maintained to enhance shopper satisfaction levels.
• Develop and implement store policies that align with company objectives.
• Monitor inventory levels and coordinate with supply chain for timely replenishments.
• Analyze sales data to identify market trends and make informed business decisions.
• Conduct regular training sessions to elevate team skills and product knowledge.
• Maintain a safe, clean, and organized store environment for customers and staff.
• Handle customer inquiries, feedback, and complaints swiftly and professionally.
• Collaborate with the marketing team to plan and execute promotional activities.
• Oversee financial transactions, budgeting, and profit and loss analysis effectively.
• Recruit, hire, and onboard new employees following company hiring standards.
• Ensure compliance with health, safety, and employment regulations within the store.

Requirements

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar leadership role in retail.
• Strong leadership and team management skills with proven ability to motivate staff.
• Exceptional customer service skills and a proactive approach to problem-solving.
• Solid understanding of retail financial statements and store metrics analysis.
• Excellent organizational, communication, and negotiation skills required.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.