Site Reliability Engineer 14N25

As a Site Reliability Engineer (SRE) 14N25, you will be integral in transforming and maintaining reliable systems while working across diverse engineering, operations, and support teams. Your primary focus will be ensuring the uptime, performance, and resilience of crucial online platforms and services. By employing both software engineering and systems engineering approaches, you will not only troubleshoot and resolve tactical incidents but also proactively avoid them by building automated tools and systems. Your role will involve collaborating closely with developers to foster a culture of software delivery that values velocity and stability equally. If you are keen on diving deep into data analysis, performance bottleneck identification, and system architecture, this opportunity will provide a challenging yet fulfilling professional journey.

Responsibilities

• Monitor the performance and reliability of active systems and applications effectively.
• Develop and maintain operations solutions to increase system reliability and performance.
• Collaborate closely with development and engineering teams to ensure seamless deployment processes.
• Employ incident management to troubleshoot and resolve production issues swiftly.
• Create and refine diagnostic and monitoring tools to detect system anomalies.
• Integrate automation technologies to reduce manual intervention and human errors.
• Participate in on-call rotations to provide timely emergency support and escalation.
• Document system designs, software implementations, and operational processes comprehensively.
• Conduct post-incident reviews to understand root causes and propose long-term solutions.
• Evaluate the current technology stack and recommend improvements for scaling purposes.
• Ensure compliance with security policies and protect data integrity across the platforms.
• Contribute to a culture of continuous improvement and operational excellence.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Minimum of 3 years of experience in site reliability or similar engineering roles.
• Proficiency in one or more programming languages, such as Python, Java, or Go.
• Strong understanding of cloud technologies and container orchestration tools like Kubernetes.
• Experience with monitoring and observability tools, such as Prometheus or Grafana.
• Excellent problem-solving skills and a methodical approach to systems management.
• Strong communication skills to effectively collaborate with cross-functional teams.