Short-term Rental Virtual Assistant Airbnb VA

🌟 We're Hiring: Short-term Rental Virtual Assistant (Airbnb VA)

Company: Everything Virtual Assistant (EVA)

Position Type: Part-Time / Full-Time (Remote)

Location: Philippines-based applicants preferred

🏠 About the Role

Everything Virtual Assistant (EVA) is looking for an experienced Short-term Rental Virtual Assistant (VA) to join our growing team. If you have hands-on experience with tools like Guesty and PriceLabs, and a solid background in managing Airbnb or other short-term rental operations, this is the opportunity for you.

You’ll play a critical role in day-to-day management—handling guest communication, coordinating bookings, optimizing pricing, and ensuring a 5-star experience across all properties.

🔑 Key Responsibilities

• Guest Communication: Respond promptly and professionally to inquiries, booking requests, and post-stay feedback via Airbnb, Vrbo, Booking.com, or messaging systems.
• Booking Management: Oversee calendars, sync availability, manage reservations, and avoid double bookings using Guesty or similar platforms.
• Dynamic Pricing: Leverage PriceLabs to optimize nightly rates and maximize revenue based on market demand and competitor trends.
• Check-in/Check-out Coordination: Share guest access instructions, manage smart locks or key exchanges, and ensure smooth arrival/departure.
• Turnover Scheduling: Coordinate cleaning and maintenance with vendors; ensure properties are guest-ready at all times.
• Listing Management: Keep listings up-to-date with accurate descriptions, photos, and amenities to drive bookings.
• Issue Resolution: Troubleshoot and resolve guest concerns quickly, escalating when needed.
• Performance Tracking: Keep logs of bookings, guest reviews, operational issues, and maintenance requests; provide regular reports.
• Market Research: Monitor competitors, suggest listing improvements, and analyze guest trends for enhanced performance.
• Administrative Tasks: Manage invoices, receipts, emails, and other backend tasks.
  
  

• Proven experience as a Virtual Assistant in short-term rental or hospitality management.
• Required: Hands-on experience with Guesty and PriceLabs.
• Familiarity with Airbnb, Vrbo, Booking.com, and other booking platforms.
• Excellent written and verbal communication.
• Strong multitasking, time management, and problem-solving skills.
• Tech-savvy with proficiency in Google Workspace and Microsoft Office.
• Reliable internet and a distraction-free home office setup.
  
  

• Experience in social media or online rental marketing.
• Basic graphic design for listing visuals.
• Familiarity with short-term rental compliance and local regulations.
  
  

• Paid US and PH Holidays
• HMO Package (for Full-time VAs)
• Remote and flexible working hours
• Industry-specific training in short-term rental operations
• Supportive team environment
• Competitive pay based on experience and role scope