Shopify Backend Campaign Support

NOTE: This role is open to candidates based in the Philippines.

Job title: Shopify Backend/Campaign Suppor

tType of employment: Full-time (Remote

)Budget: $5/hr - $8.50/h

rShift Schedule: 11:00 AM - 7:30 PM PS

T
We are looking for a detail-oriented and proactive Shopify Backend/Campaign Support Specialist to join our growing eCommerce operations team. This role is critical in maintaining data accuracy, managing and optimizing Shopify product listings, and ensuring the smooth execution of promotional campaigns and rewards programs across multiple sales channel

s.The ideal candidate has a strong foundation in Shopify operations and data management, thrives in a structured yet collaborative environment, and consistently delivers high-quality, accurate results with minimal supervisio

n.
About the Employ

er:This is a full-service music store established in 2001 that offers a wide range of instruments, pro audio gear, and accessories. They provide rentals, repairs, and private music lessons for various instruments, along with an online shop for retail purchases. Additional services include promotions, financing options, and campaign support for instrument bran

ds.
Company core val

• ues:Empower all students, including beginners, by providing high-quality instruments and creating a nurturing environment that fosters artistic gro
• wth.Uphold exceptional standards in product quality, sales expertise, and customer serv
• ice.Make a positive impact in every customer interaction, guided by compass
• ion.Commit to dignity, value, and respect in all deali

ngs.
Objectives of this

• role:Maintain accurate and optimized product listings across Shopify and other online marketpl
• aces.Support the setup, testing, and execution of promotional campaigns, vouchers, and loyalty prog
• rams.Ensure data integrity, product visibility, and campaign accuracy to enhance the customer experience and drive sales gr
• owth.Keep the store clean, organized, and fast, with stable syncs between Shopify and external platf

orms.
Responsibil

• ities:Product Management: Create, update, and optimize Shopify product listings (descriptions, specifications, categories, im
• ages).Data Integrity: Verify and maintain accurate pricing, SKUs, and inventory details through regular data a
• udits.Campaign Execution: Set up and update promotions, discount codes, bundles, and rewards pro
• grams.Quality Assurance: Conduct weekly checks for product categorization, search, and filter acc
• uracy.Collaboration: Work closely with marketing, design, and operations teams to ensure campaigns are executed on time and aligned with marketing
• goals.System Maintenance: Maintain SKU and pricing masterfiles; perform data cleanups and troubleshoot sync discrepa

ncies.
90-Day Success

• MetricsLess than 1% listing errors (price/spec/category
• /image)100% completion of required metafields for filtering and search a
• ccuracyNew SKUs published within 48 hours of asset
• handoffPromotions and campaigns executed fully on s

chedule
Required skills and qualifi

• cations:Proven experience in Shopify backend operations (bulk edits, CSV uploads, metafields, collections, dis
• counts).Strong skills in data management, reconciliation, and listing optim
• ization.Proficiency in Microsoft Excel or Google Sheets for managing product data and
• reports.Excellent attention to detail, organization, and docume
• ntation.Strong communication skills and the ability to collaborate effectively acros

s teams.
Preferred skills and quali

• ficationsFamiliarity with Amazon, Reverb, or other marketplace p
• latforms.Experience with tools like Matrixify, SkuVault, or Listi
• ngMirror.Basic graphic editing skills using Photoshop or Canva for product image
• updates.Knowledge of musical instruments or related products i
• s a plus.Understanding of basic SEO and schema hygiene for produ