Services Consultant

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

The Service Consultant is responsible for leading the implementation of Dayforce Talent solutions for new clients and existing clients expanding their Talent portfolio. This role leverages proven and repeatable implementation practices to deliver high-quality solutions aligned with client business objectives.

The Service Consultant partners closely with clients to design and configure optimal Talent solutions, ensuring efficient product utilization and a seamless transition to post-implementation support.

What You’ll Get To Do

• Lead and facilitate weekly client sessions across various Dayforce Talent products.
• Provide guidance and best practice recommendations on various Talent products to help clients achieve their business objectives.
• Identify, manage, and resolve project issues; escalate risks and roadblocks as appropriate.
• Configure, test, and implement solutions, applying strong analytical and problem-solving skills to address complex challenges.
• Contribute to project planning activities and ensure deliverables are completed on time, meet and/or exceed client expectations, and aligned with internal implementation standards.
• Ensure a smooth and successful transition to the support team at project completion.
• Maintain accurate and timely updates in project tracking, time tracking, and client billing systems on a weekly basis.
• Manage multiple concurrent implementations while maintaining quality and client satisfaction.
• Support knowledge sharing and mentorship within the team to strengthen overall Talent product expertise.
  
  

Skills And Experience We Value

• Bachelor’s degree in Business, Management, Information Technology, Human Resources, or a related field.
• 2–5 years of experience in a client-facing or stakeholder-facing role within a professional services, consulting, HR, systems, or business environment.
• Demonstrated experience leading meetings, facilitating discussions, and managing stakeholder expectations.
• Experience gathering, analyzing, and documenting business requirements.
• Strong analytical and problem-solving skills with the ability to translate business needs into structured solutions.
• Experience working with business systems (e.g., HRIS, ERP, CRM, or other enterprise platforms).
• Experience implementing HRIS, Talent Management, or other SaaS solutions.
• Background in consulting or professional services environments.
• Experience supporting multi-project environments with competing deadlines.
  
  

What Would Make You Really Stand Out

• Consultative mindset: Ability to guide stakeholders, take ownership, follow established methodologies, demonstrate adaptability, and deliver effective technical solutions.
• Communication excellence: Strong verbal and written communication skills with the ability to engage diverse audiences.
• Analytical thinking: Strong logical reasoning and problem-solving capabilities.
• Autonomy & judgment: Ability to work independently with minimal supervision and make sound decisions.
• Attention to detail: Skill in translating complex business requirements into effective system configurations.
• Time management: Strong organizational skills to ensure timely delivery across multiple projects.
  
  

What’s In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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