Senior Supply Chain And Operations Manager

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our client is a fast-growing direct-to-consumer e-commerce company specializing in consumer lifestyle, personal care, and problem-solving products designed to improve everyday convenience and self-care. Operating primarily through digital channels, the business focuses on identifying common consumer pain points and delivering accessible, easy-to-use solutions to a global customer base. With a strong emphasis on brand growth, customer experience, and operational scalability, the company continues to expand its product portfolio across grooming, hygiene, wellness, and household consumer categories.

About the Role

We are looking for a highly entrepreneurial Senior Supply Chain & Operations Manager to step in as a true "Builder-Operator". This role requires a rare blend of strategic thinking and tactical execution.

You will initially start as a sole contributor—leading hands-on, day-to-day tasks and laying the foundational supply chain architecture. As the brand progresses and scales, you will move into a strategic leadership lens and build out your own operational team. You will take full ownership of the entire supply chain lifecycle, stretching from China to the USA, ensuring everything runs like a well-oiled machine

Work Setup: Remote

Work Schedule: Mid shift

What you’ll do

• Function Leadership: Own the entire end-to-end supply chain lifecycle, serving as the primary strategist, executor, and problem-solver for all things sourcing and logistics
• Sourcing & NPD: Manage New Product Development (NPD) cycles from concept to launch, including vetting suppliers, negotiating MOQs and COGs, overseeing product testing, and meticulously documenting product data
• Dual-Model Fulfillment: Oversee outbound logistics and workflows for both dropshipping (DTC) and in-house fulfillment models
• Inventory & Planning: Lead weekly demand and supply planning sessions to maintain optimal stock. Manage Short Shelf Life (SSL) inventory and mitigate Slow Moving and Obsolete (SLOB) stock to optimize working capital
• Vendor & Partner Relations: Act as the primary point of contact and manage relationships/performance for manufacturers, sourcing agents, shipping partners, and warehouses across China and the USA
• Daily Operations: Handle day-to-day stock purchasing, daily order processing management, inbound delivery scheduling, returns management, and all general warehousing processes
• Regulatory & Quality: Define global regulatory requirements, manage all necessary compliance documentation, and lead quality issue resolutions to ensure products are fit for purpose

What You Bring

• Experience: 5+ years of experience in end-to-end (E2E) supply chain processes, with a heavy focus on fast-paced sourcing
• Industry Background: Proven experience within the e-commerce/DTC consumer goods sectors
• Global Logistics Expertise: Deep experience working directly with third-party logistics providers (3PLs), manufacturers, and agents in China and the USA
• Start-up DNA & Mastery of Ambiguity: A "get things done" attitude. You thrive in fast-paced environments where processes are still being built, and you can make sound decisions even when information is incomplete
• Leadership Track Record: Proven ability to work initially as an independent sole contributor while possessing the past people management experience necessary to recruit and build out a team later
• Core Skills: Expert negotiation skills, independent accountability, relentless prioritization to juggle complex projects, and confidence managing intricate SKU portfolio
• Languages: Fluent written and verbal English communication skills; proficiency in Chinese/Mandarin is a strong added bonus

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 jobs that empower global start-ups to focus on growth.