Job Description

Senior Network Engineer (Permanent WFH | Night Shift)  
Location: Remote – Philippines 

Shift: 11:00 PM – 8:00 AM PH Time | Monday- Friday 

 
About Us 
Safari Micro is a well-established U.S.-based MSP and value-added reseller supporting businesses, schools, and government agencies across the U.S. Founded in 1997 and headquartered in Chandler, Arizona, we’re expanding our Philippines-based IT Support Team. 
 

Overview:  
Reporting directly to the VP of Technical Services and closely working with our US-based Senior Network Engineer, you will provide expert-level network support while ensuring high availability and consistent deployments of network technologies across multiple environments. 

You will serve as a technical escalation point for complex network issues, lead infrastructure projects, and partner with cross-functional teams to deliver secure, scalable, and high-performing solutions. The ideal candidate brings strong experience in enterprise networking, firewalls, cloud connectivity, and managed services environments. 
 

Why You'll Love This Role: 
✅ Permanent Work-from-Home: As a remote-first organization, you can achieve work-life balance 
🌙 Fixed Night Shift: 11PM- 8AM PH time (night shift differential + weekends rest days) 
📚 Certifications: Paid training and certifications to further advance your technical expertise. 

🎉 Strong Culture: Smart, collaborative, no micromanagement – just great people! 

What You'll Be Doing: 

  • Serve as the primary Level 3 escalation point—leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages. 
  • Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption. 
  • Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS). 
  • Drive vulnerability remediation and support infrastructure audit and compliance activities. 
  • Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments. 
  • Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources. 
  • Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes. 
  • Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery.  

 
 

Must- Haves:  

  • 5+ years of solid experience in network engineering, with expertise in troubleshooting, infrastructure operations, and deployment projects 
  • Strong English communication, both written and verbal 
  • Exceptional problem-solving skills with a customer-first mindset 
  • Self-motivated, dependable, and documentation-driven 

Nice-to-Have: 

  • Certifications (CCNP, PCNSE, NSE/FCP, Azure Network Engineer Associate, AWS Advanced Networking, or equivalent certifications) 
  • Bachelor's Degree in Information Technology, Computer Engineering, or any related field. 
  • Experience working within an MSP environment. 

Experience with the following technologies is highly desirable:  

  • ConnectWise as a ticketing and incident management tool 
  • Networking (Cisco, Extreme, Sophos, Fortinet, Aruba etc.) 
  • Wireless networking (Extreme, Cisco, Fortinet, Aruba etc.) 
  • Desktop support (PC/Mac) 
  • Hypervisor (VMware/Hyper-V/KVM/XEN/Azure Stack) 
  • Office 365 and/or Google Workspaces 
  • Microsoft Endpoint Management 
  • Firewall (Sophos, FortiGate, WatchGuard, HA pair configurations) 
  • Microsoft Windows Server, Exchange server, SharePoint server, SCCM etc. 
  • Microsoft Azure Cloud (IaaS, PaaS, and AVD) 
  • Backup solutions (Veeam, Datto etc.) 

 
Compensation & Benefits: 

💵 Competitive pay, based on your experience and technical depth 

🖥️ Brand new WFH gear: Laptop, monitor, headset 

🏛️ Mandatory government benefits + 13th month pay 

🏥HMO (w/1 dependent) 

🏖️ 15 days of PTO/year + Birthday Leave 

🎓 Paid certifications + training aligned to your career goals 

🎁Year-end performance bonus 

To stay updated on our latest technology, follow Safari Micro, Inc and our Azure architect Jeremy Wallace on LinkedIn. 
 
 


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Manila, National Capital Region
Company Website: http://www.safarimicro.com Job Function: Information Technology (IT)
Company Industry/
Sector:
Computer and Network Security

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