Senior IT Business Analyst (225-1013)

The Senior IT Business Analyst plays a pivotal role in bridging the gap between IT and business processes to ensure seamless integration and efficient operational workflows. As a Senior IT Business Analyst, you will be tasked with understanding business needs, analyzing data, and providing robust solutions that enhance operational efficiency. Your primary focus will be to liaise between stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. You will work closely with project managers, developers, and quality assurance teams to ensure that solutions align with company goals and milestones. This position requires an analytical mindset, excellent communication skills, and thorough knowledge of business and IT environments.

Responsibilities

• Analyze and document business processes to identify areas for improvement.
• Collaborate with stakeholders to gather and define business requirements.
• Develop solutions and make recommendations to optimize business processes.
• Conduct data analysis to support business case developments and project assessments.
• Create detailed functional and technical specifications for IT solutions.
• Facilitate meetings and presentations to share ideas and findings with stakeholders.
• Work with project teams to ensure timely delivery of project milestones.
• Validate solutions through rigorous testing and analysis of results.
• Serve as a liaison between the IT department and other business units.
• Provide ongoing support and training to users of new systems or applications.
• Monitor industry trends to anticipate impacts on existing business processes.
• Lead and mentor junior business analysts within the team.

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• A minimum of 5 years of experience as a business analyst or related role.
• Strong analytical and problem-solving skills with a high attention to detail.
• Proficiency in using business analysis tools and software (e.g., JIRA, MS Visio).
• Excellent written and verbal communication skills for stakeholder interaction.
• Experience in project management and familiarity with Agile methodologies.
• Proven ability to lead and manage multiple projects simultaneously.