Are you an experienced Sabre GDS professional who thrives in fast-paced travel operations? We’re looking for a highly skilled Reservations & Ticketing Specialist who can manage complex itineraries, process exchanges and refunds, and support corporate and entertainment travelers with accuracy and confidence. In this role, you’ll handle real-time booking requests during night shifts, resolve ticketing issues, and ensure every traveler receives smooth, reliable service. If you have strong Sabre experience, exceptional attention to detail, and the ability to deliver high-quality support under pressure, this is an opportunity to join a dynamic team where your expertise truly matters.
Job Highlights:
Contract type: Independent Contractor
Work Schedule: Monday-Friday; 7:00PM-4:00 AM UK Time
Rate: Up to Php317 per hour approximately Php54,947 per month (to be paid on the selected candidates local currency)
Responsibilities:
Flight Booking & Reservation Management
Use native Sabre GDS to search, book, modify, and ticket flight reservations.
Handle complex itineraries, including multi-city, international, corporate, and entertainment travel bookings.
Ensure accuracy of all reservation details, fare rules, and ticketing deadlines.
Exchanges, Refunds & Ticket Servicing
Process ticket exchanges, reissues, and voluntary/involuntary changes according to airline policies.
Handle refunds, waivers, debit memos, and fare recalculations using Sabre.
Troubleshoot and resolve ticketing errors or booking issues promptly.
Book entertainment travel following production schedules, group requirements, and VIP handling standards.
Ensure traveler profiles are followed, including seating, loyalty programs, and special service requests.
Customer Service & Communication
Communicate clearly and professionally in English with travelers, clients, and vendors.
Provide timely support during night shifts, ensuring smooth travel arrangements and issue resolution.
Deliver high-quality service in a fast-paced environment, maintaining accuracy and attention to detail.
Administrative & Reporting Support
Maintain updated traveler profiles and booking records.
Assist in generating reports related to bookings, exchanges, refunds, and policy compliance.
Follow internal processes, documentation standards, and shift handover procedures.
Requirements:
Strong English communication skills (written and spoken).
Hands-on experience using native Sabre GDS for booking, ticketing, exchanges, and refunds.
Knowledge of airline fare rules, reissues, refunds, and general ticketing procedures.
Experience handling corporate or entertainment travel bookings.
Ability to work independently during night shifts and manage time-sensitive requests.
High attention to detail and accuracy in reservations and ticketing.
Good customer service skills with a professional and proactive attitude.
Ability to follow travel policies, instructions, and internal processes.
Benefit
Independent Contractor Perks:
HMO Coverage for eligible locations
Permanent Work from home
Immediate Hiring
Steady Freelance Job
Reminder:
Apply directly through the link provided; you will be redirected to BruntWork’s Career Site. You must complete your application through this link to fulfill the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. Applications with complete requirements will be prioritized.
Please note that this is a permanent work-from-home position under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection. As independent contractors, they will be responsible for managing their own benefits and taxes. Professional fees are based on hourly rates, which will be determined by performance during the application process.
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