Reception And Operations Assistant - RingCentral

Overview

We are seeking a highly adaptable remote professional to manage professional business calls and navigate complex, evolving software systems. You will handle complex workflows, lead client communications, and execute technical digital tasks within a high-accountability, structured environment.

Schedule:

• Monday - Friday, 9:00 AM - 5:00 PM CST (40 hours per week)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities

• Manage complex, non-linear workflows and solve operational challenges
• Conduct AI-assisted legal research using Gemini and NotebookLM
• Answer and manage all incoming firm calls (Lead Receptionist role)
• Serve as the primary point of contact for clients with clear and professional communication
• Provide chat support for firm inquiries
• Assist in managing the firm’s support email inbox
• Execute precise digital tasks such as redlining within internal systems
• Maintain and troubleshoot tools across the firm’s tech stack
• Participate in regular team meetings under the EOS (Entrepreneurial Operating System) framework
• Record daily summaries highlighting wins, roadblocks, and workload capacity
• Maintain active timeblocking in Google Calendar
• Complete a structured onboarding period focused on mastering systems and workflows

Requirements

• Proven experience handling professional business calls
• Strong ability to learn and navigate evolving software systems
• Experience managing multiple moving parts and non-linear workflows
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to work independently within a disciplined, high-accountability environment

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.

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