Projects And Content Operations Assistant

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JOB TITLE

Projects & Content Operations Assistant

JOB ID

GABDEE1

INDUSTRY

Digital Media, Content Creation, and Online Education

LOCATION

LATAM / PH / South Africa

JOB STATUS

Part Time Contractor (15 to 20 hours a week)

WORK SCHEDULE

Flexible Monday through Friday distributed across mornings and afternoons (EST)

SALARY

PH - Up to $8

LATAM $8 - $10

South Africa - Up to $15

TARGET START DATE

ASAP

ROLE OVERVIEW

About the Client:

The client is a well-established digital content creator and entrepreneur with over six years of experience building a personal brand and digital product ecosystem. Their business focuses on travel, digital nomad resources, and educational content, supported by a growing portfolio that includes newsletters, e-books, courses, a SaaS startup, and brand collaborations. The team operates in a fast-paced, highly asynchronous environment, leveraging tools like Notion, Canva, and Google Workspace to manage operations, content, and strategic growth initiatives.

About the Role:

The client is seeking a highly proactive and experienced Virtual Assistant who can operate as a true generalist across content, operations, and project coordination. This role is ideal for someone who thrives in a self-managed environment, takes full ownership of tasks, and can independently drive projects forward with minimal oversight. You will support day-to-day operations, content execution, and brand growth initiatives while collaborating with a small, agile team. The role requires strong judgment, initiative, and the ability to balance multiple priorities in a dynamic, creator-led business.

Key Responsibilities

Project Coordination

• Support coordination across team members and ongoing initiatives
• Track deliverables and follow up to ensure deadlines are met
• Provide regular updates on project status and flag potential delays
• Create metric reports and other similar reports using AI tools
• Develop quarterly goals/KPIs review and project manage any action items related to said review

Administrative & Operations Support

• Assist with onboarding new team members, including contracts and documentation
• Create and maintain SOPs and internal documentation
• Schedule meetings and manage calendars
• Manage communication channels such as WhatsApp group chats
• Track tasks, deadlines, and project progress using Notion or similar tools
• Conduct research and support ad hoc operational needs
• Maintain dashboards and track key metrics or analytics
• Assist with preparing agendas and running weekly team meetings
• Build systems and AI agents to maximize workflow efficiency

Content & Copywriting

• Draft and schedule monthly newsletters and email campaigns
• Convert voice notes and outlines into polished email drafts and social captions
• Write and update blog posts, landing pages, and website content
• Support the creation of digital products such as e-books and courses

Graphic Design & Content Support

• Create and update visual assets for newsletters, social media, and digital products
• Maintain consistency across brand visuals using existing templates
• Update and improve existing digital products as needed

Brand Growth & Partnerships

• Research and identify collaboration opportunities with brands, podcasts, and media outlets
• Prepare and submit applications for grants, speaking engagements, and partnerships
• Track deadlines and ensure all materials are submitted on time
• Maintain and update the client’s press and visibility assets

Qualifications & Skills

Must

• 3+ years of experience as a Virtual Assistant, Operations Assistant, or similar role
• Strong experience in copywriting and written communication
• Strong experience in project management
• Proficiency with AI tools (ChatGPT, Claude, etc.), Notion, Google Workspace, Canva, and WhatsApp
• Experience working in remote, asynchronous environments
• Strong organizational and time management skills
• Ability to work independently with minimal supervision
• Availability aligned with EST working hours with flexible scheduling across the day

Preferred

• Experience supporting content creators, personal brands, or digital businesses
• Experience working with neurodivergent entrepreneurs
• Familiarity with email marketing platforms such as ConvertKit or similar tools
• Basic understanding of digital marketing, brand growth, and partnerships
• Experience with project management or coordinating small teams
• Exposure to tools like Xero or similar administrative platforms

Personality Traits

• Highly proactive and self-starter with a strong sense of ownership
• Strong problem-solving mindset with the ability to figure things out independently
• Direct, clear, and efficient communicator
• Detail-oriented and highly organized
• Solution-oriented with the ability to suggest improvements and ideas
• Comfortable receiving and applying direct feedback
• Takes pride in their work and maintains high standards without constant oversight
• Highly online and in-tune with Zillennial trends and culture