About Aios Medical
Our overarching mission is to accelerate the mass-market global adoption of consumer biotech products so every human can live at least 100 healthy years.
Our immediate focus is excess bodyweight. We are accelerating the global take-up of GLP-1 medications by increasing their accessibility to help solve obesity worldwide.
To do that, we’re building an AI-powered clinical operating system: ClinicOS. ClinicOS makes it effortless for consumer brands to easily offer direct-to-patient healthcare, globally. We work with external Brand Partners, as well as using this infrastructure to scale our own internal consumer healthcare brands.
Since we launched Fella Health in the US in June 2021, Fella has positioned itself as no-nonsense weight loss for busy bigger guys. Today, we operate multiple brands across the US & UK — our two biggest are Fella Health (US & UK) and Bolt Pharmacy (UK).
Our infrastructure will have served 100 million patients worldwide by 2035. We’ll then use that direct-to-patient infrastructure to serve next-gen biotech products at-scale to increase the proportion of humans living at least 100 healthy years.
In so doing, we’ll become the world’s first trillion dollar healthcare company.
How far along are we?
We’ve grown >1000x since Aug 2021, >200x since Aug 2022, >40x since Aug 2023. We’re serving >40k customers with high NPS. We’re >$50M/yr revenue. We’ve been cashflow positive for >24mo.
We’re a young startup and we’re just getting started. This is still Day 1 and all our work is ahead of us.
Were backed by top healthcare & consumer investors:
- Y Combinator
- Global Founders Capital — backed Facebook, Slack, LinkedIn, Revolut, Rocket Internet
- AngelList Early Stage Fund (backed by Naval Ravikant)
- BrandProject (venture-builder behind 2 unicorns)
- The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation), Not Boring (Packy McCormick)
You can read more about working with us here: Working at Aios Medical https://fella.notion.site/working-at-aios-medical
Being a Product Designer at Aios Medical
You’ll be taking a senior, high-ownership role in product design at Aios Medical.
You’ll be stepping into a product that has grown fast and now needs stronger design leadership, judgment, and structure. You’ll work across both customer-facing products and internal tools, helping shape how design shows up across the company as the team scales.
Some of this work is visible and polished. Some of it is messy and internal. All of it matters.
You’ll own projects end-to-end. That means taking loosely defined problems, talking to the right people, understanding workflows and constraints, and shipping solutions you can stand behind. We’re looking for someone who can run with a problem independently and be trusted to get it over the line.
On a given week, you might be working with engineers on a customer app flow, untangling a complex internal workflow that’s slowing teams down, reviewing CX tickets to understand where users are breaking, or defending a design decision in a room with strong opinions. The work often sits at the intersection of user needs, business goals, and real constraints.
You’ll report directly to our Head of Product (Ben Dowdle) and work closely with engineers, ops, CX, our Product Designer. This is a full-time, remote role. We’re async-friendly and flexible with hours, but some overlap with UK or US time zones is helpful.
Key Responsibilities
- Senior product design ownership:You take ownership of design work across products and run projects independently, from problem definition to shipped solution.
- Customer apps:You design and improve customer-facing web and mobile app experiences. Mobile app work is a major focus area.
- Internal tools & workflows: You work on internal products used by clinical, ops, enrollment, and CX teams, focusing on workflow, usability, and efficiency.
- Complex problem solving: You work on products with real commercial and regulatory constraints. You understand that not everything can be changed freely.
- Business & user understanding: You start from the business problem and the user need. You can clearly explain what problem you were solving and why.
- End-to-end project ownership: You lead projects independently, including discovery, talking to users or internal teams, defining the solution, and shipping it.
- Clear communication: You can articulate your thinking, defend decisions, and hold your ground in discussions with strong opinions.
- Hands-on leadership: You’re comfortable being senior, helping shape how design works, and supporting other designers as the team grows, without stepping away from hands-on work.
Need to have
Experience: You’ve spent
5+ years designing digital products across
web and mobile, including customer-facing mobile apps. What matters is that you’ve designed real products used by real people.
Working in regulated and complex products: You don’t need experience in healthcare specifically. What matters is that you’ve worked on products where design decisions are shaped by regulation, compliance, legal requirements, or strong business rules. You understand that some copy, flows, or elements can’t simply be removed or redesigned, and that good design often means improving clarity and usability
within those realities
Ownership & execution: You take loosely defined problems and run with them. You figure out what needs to be done, who to talk to, and how to move a project from idea to shipped solution. You don’t need constant direction, and you don’t get stuck in endless exploration.
Practical craft: You care about clarity and usability more than surface-level polish. You can work within fixed requirements, technical limitations, and existing systems, and still make meaningful improvements.
Clear thinking & communication: You can clearly explain what problem you were solving, why certain decisions were made, and what tradeoffs were involved. You’re comfortable defending your work and navigating discussions with strong opinions.
Portfolio grounded in reality: Your portfolio shows real product work. We want to see the problem, the rules you had to work within, and the impact of your decisions — not just polished screens.
Nice to have
Formal or equivalent design training: You’ve studied design, computer science, or a related field — or you’ve built the same depth of thinking through real product work.
Design that gets built: You’re comfortable working with engineers and thinking through implementation details. You understand how design decisions show up in real code and systems.
Our cultural standards
These are the core cultural standards to which we hold ourselves & our team members:
We aim to make this your life’s work. This should be the most challenging, most rewarding role of your life. Accordingly, these are the core cultural standards to which we hold ourselves & our team-members:
- Belief in the mission: We will have served 100 million patients by the end of 2035 and we transform the life of most patients who join. We have a lot of work to do. We are obsessed with our patients and are dedicated to the mission.
- Unwavering integrity: We are at the frontier, so we often live in ambiguity with no trodden path. When we can’t look to others for guidance, we must maintain impeccable ethics and unwavering integrity.
- Only the paranoid survive: Bad sh*t is coming. By joining us, you’re choosing to sail straight towards the storms with unhesitating conviction. However much we’ve already done, however far we’ve already come — it’s still Day 1 and all our work is ahead of us.
- If we’re average we fail: We are only interested in “insanely great”, a focus on the quality of our execution that in everyday life would be considered pathological. We have a dedication to excellence and reject incompetence.
- Commitment to candor: That which can be destroyed by the truth should be. You get full transparency from the company and the company expects full transparency from you. We never say anything about someone that we wouldn’t say to them directly. We give feedback with love and do not need to protect people from fleeting physical sensations.
- A maniacal sense of urgency: We execute at an intensity that most people think is impossible. Speed is critical and we need things done yesterday. We all work very hard and in such a competitive world there really is no other way to win.
- Enduring frugality: We are frugal. We hate being wasteful and we are anti-luxury. A culture of cheapness keeps us young. We spend our cash wisely & carefully — in a way that would make our grandmas proud.
- Bulldozing barriers: The world is malleable and we shape it. We truly believe this and act accordingly. We are relentlessly resourceful and are at the mercy of no-one but ourselves. You’ll be shocked how capable you are and how much you can achieve.
- Keep your head down: We’re boring people doing exciting work. We don’t chase short-term status — we ignore short-term dopamine hits and focus on what matters. Outsiders will underestimate us and we revel in that.
- The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everything. Know your One Thing, and nail it.
🎯
“You just build a fing amazing experience. Make each step amazing. Make every decision in the long term interest of the customer. Give the customer massively more value than you take.”*
Compensation & Benefits
- Compensation: $80k-$140k/yr inc equity
- Vacation: generous time-off with a yearly minimum
- Remote: our team is fully distributed across the world and functions fully remotely
- Healthcare: comprehensive medical insurance (private health insurance)
- Professional development: budget for books, courses, coaching ($1000/yr)
- Personal wellness: budget for gym, health apps ($1000/yr)
- Equipment: WFH gear provided as needed, inc Macbook (>$1000)
- What are we missing? Were still early so you get to shape our culture.