Pre-Sales Solutions And Bid Support AU MSP WFH

Schedule: Monday - Friday (06:00 AM - 03:00 PM PHT)

What are we looking for?

Skills Required

• Sound technical knowledge of IT infrastructure, cloud, security, networking, and managed services solutions
• Strong documentation skills with high attention to detail and accuracy
• Ability to manage multiple deadlines and competing priorities in a fast-paced environment
• Strong stakeholder coordination skills, with clear written and verbal English communication
• Proficiency with Microsoft Word, Excel, PowerPoint, and Teams; experience with Planner and bid/RFP management tools (e.g. RFPIO) is advantageous
• Experience with CRM platforms (e.g. Salesforce, Microsoft Dynamics, HubSpot) is advantageous
• Ability to work effectively within distributed, multicultural teams spanning Australia and offshore locations
• Self-motivated, process-driven, and comfortable operating with a degree of autonomy
• Bachelor's degree in information technology, Business, Engineering, or a related discipline
• 2+ years' experience in a presales support, bid/tender coordination, sales support, or technical documentation role - ideally within an IT services, managed services, or technology environment
• Experience supporting Australian or other international clients/teams is highly regarded.
• Exposure to enterprise IT vendor ecosystems (e.g. Microsoft, HPE, Fortinet, Palo Alto, Veeam) is advantageous
  
  

What will you do?

Presales Solutions Support

• Support Presales Solutions Consultants with BOM (Bill of Materials) and SOW (Scope of Work) creation for standard, run-rate opportunities
• Translate customer requirements and SME input into structured, accurate solution documentation
• Apply and maintain consistency with blueAPACHE solution templates and design standards
• Collaborate with Subject Matter Experts (SMEs) and Presales Solutions Consultants to validate the accuracy of solution outputs
• Maintain working knowledge of blueAPACHE's emPOWER services portfolio and key vendor partnerships (e.g. HPE, Aruba, Fortinet, Microsoft, Citrix, Palo Alto, Trend Micro, Veeam, Rapid7) to support solution alignment
  
  

Bid & RFP Coordination

• Coordinate end-to-end RFP/tender response timelines, inputs, and submissions
• Review and summarise bid documentation to identify submission requirements and support bid/no-bid decisions
• Distribute bid documentation to relevant internal stakeholders and track required inputs
• Coordinate bid response schedules, tasks, deadlines, and internal/external meetings
• Manage communication and follow-up across stakeholders including Sales, Presales, SMEs, and Legal
• Track tender-related correspondence before, during, and after submission, ensuring responses are lodged on time and via the correct method
  
  

Proposal & Documentation Development

• Prepare proposals, SOWs, BOMs and supporting documentation for run-rate opportunities
• Edit and proofread tender submissions and proposals to ensure a high standard of quality and accuracy
• Ensure brand and marketing guideline compliance across all client-facing documentation
• Maintain the RFP/bid response content library and standardised proposal templates
  
  

Sales & Stakeholder Coordination

• Support the Sales and Account Management teams with documentation and tracking for active bids and opportunities
• Ensure timely progression of deals through proactive communication and followup
• Maintain CRM hygiene and accurate opportunity tracking relevant to presales and bid activity
• Act as a coordination point between Sales, Presales, Business Development & Bids, and Marketing teams
  
  

Process Improvement & Continuous Learning

• Maintain and continuously improve standardised templates, processes, and the document repository
• Identify and implement efficiency improvements to turnaround times for run-rate
  
  

presales and bid requests

• Keep relevant technical, market, and process knowledge up to date
• Adhere to blueAPACHE's document filing, version control, and quality guidelines
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Get the amazing chance to work for our client --- Australia's top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

#JoinConnectOS #ConnectOSCareers #ConnectOSNonTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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