People Operations Coordinator

About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the role:

We are seeking a highly organized, detail-oriented, and proactive People Operations Coordinator to support our HR & Operations Manager. This position plays a

key role in maintaining day-to-day administrative functions, coordinating employee

engagement initiatives, and assisting on occasional internal projects.

This is an excellent opportunity for someone who enjoys cross-functional collaboration,

thrives in a fast-paced, mission-driven environment, and is passionate about

operational excellence and people-first culture.

Responsibilities:

Administrative Support

• Maintain accurate employee records and organize internal HR documentation.
• Assist the HR Manager in policy formulation, preparation and formatting of the internal communications, reports, or SOPs as needed.
• Ensure confidentiality of all personnel and sensitive company information.
• Undertake administrative duties necessary to fulfill compliance tasks.
• Act as a liaison between the HR Manager and employees, addressing questions and proving prompt responses.
• Assist with onboarding process to ensure a seamless experience for new hires.
  
  

• Help plan and coordinate internal events such as virtual socials, milestone celebrations, wellness challenges, and holiday activities.
• Support the creation and distribution of internal newsletters, spotlights, and updates.
• Assist in conducting employee engagement surveys and compiling insights for leadership.
• Support ongoing employee recognition programs, including shout-outs and work anniversaries.
  
  

• Assist with cross-functional projects by organizing documents, tracking tasks, and scheduling check-ins.
• Conduct research to support HR and Operations-related decisions (e.g., tools, vendors, policy benchmarks).
• Collaborate with departments like IT, Design, or Finance to ensure project alignment and completion.
  
  

• Previous experience in an administrative, operations, or HR support role.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• High level of professionalism and discretion when handling confidential information.
• Proficiency in Microsoft Office or Google Workspace.
• Familiarity with tools like Notion, Deel, and similar platforms is a plus.
• Self-starter who takes initiative and follows through.
• Adaptable to changing priorities in a growing, remote-first company.
• Strong attention to detail and problem-solving abilities.
  
  

• Flexible hours
• Work wherever you choose
• Fun and casual work environment
• Employee engagement activities and virtual gatherings
• We are a diverse, global team! 🌍