Payroll Tax Analyst Sr

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

As a Senior Payroll Tax Analyst in Managed Services, you will serve as a pivotal leader within the Payroll Tax team, taking ownership of complex escalations, providing thought leadership, and driving innovative solutions that enhance accuracy and compliance. You will lead a pod of Payroll Tax Analysts, fostering efficiency, productivity, and consistent execution across the team.

In this role, you will review payroll tax audits, process tax adjustments, conduct employee-level tax audits, and assist with pre-funding requests while staying current on evolving payroll tax regulations. You will also play a key role in presenting insights, guiding best practices, and serving as a crucial point of contact for clients to ensure their employees are taxed correctly. Team and client success is measured in part by year-end accuracy, aiming for W-2C rates of less than 1% of total W-2s produced, reflecting our commitment to precision and exceptional service.

What You’ll Get To Do

• Respond to and resolve our customers inquiries via our CRM tool as outlined by our team’s guidelines.
• Assess customer health using our team’s defined process to ensure we mitigate any risk to our business.
• Employee Tax Payroll Accuracy: Review and thoroughly audit payroll commits to ensure employees are taxed appropriately.
• Payroll Tax Adjustments: Partner with customers and internal payroll teams to process payroll tax adjustments accurately.
• Wage X Rate Audit: Conduct monthly audits to ensure customers wages and rates are accurate.
• Pre-funding Requests for Tax Agencies: Assist customers with timely and accurate pre-funding requests for stock transactions.
• Monthly and Annual W-4 Form Exemptions: Review W-4 Form exemptions monthly to perform reasonability checks for customers employees.
• Tax and Compliance Changes: Stay up-to-date on tax and compliance changes and work with customers to ensure alignment.
• Quarter/Year-End Balancing: Perform quarterly and year-end audits to balance customers and employees’ taxes, preventing W-2Cs.
• Tax Code Fallouts: Review tax code fallouts weekly, work with customers to register accounts with applicable agencies, and reconcile any withheld deposits.
• Amendment Requests: Work with customers and internal partners to process amendments promptly.
• W-2/W-2C Forms: Collaborate with customers and internal teams to ensure W-2Cs are processed timely.
• Lock-in Letters: Process IRS Form 2808 (Lock-in Letters) promptly to ensure compliance with IRS specifications for withholding allowances.
• Leadership of Payroll Tax Analysts: Serve as the first point of contact for Payroll Tax Analysts, guiding them in their roles and responsibilities.
• Customer Escalations: Take the lead on customer calls to mitigate escalations, providing top-tier leadership and expertise.
• Best Practice Presentations: Deliver best practice and customer-specific presentations to clients and internal teams, demonstrating advanced knowledge and leadership. Ensure proactive communication within the team.
• Innovation and Strategy: Drive innovative solutions, align with business strategy, and provide recommendations for continuous improvement, embodying an open-minded approach and avoiding a "thats what weve always done" mentality.
• Knowledge Sharing: Actively share knowledge and expertise with seniors and the team to ensure we scale effectively.
• Leadership Projects: Help leadership with projects that are paramount to leading the team forward by showing initiation and completing the project.
  
  

Skills And Experience We Value

• 5+ years of experience in payroll tax, human resources, or payroll administration or relevant experience.
• High school diploma or GED required; bachelor’s degree preferred.
• Demonstrated leadership and advanced problem-solving skills.
  
  

What Would Make You Really Stand Out

• FPC or CPP certification required within two years.
  
  

What’s In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

---