Payroll Specialist II Japanese Bilingual

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

The Payroll Specialist II is responsible for processing payroll and benefits for Japan-based clients within the APAC region. This role ensures accuracy, timeliness, and compliance with Japanese payroll regulations while providing bilingual support in both English and Japanese.

What You’ll Get To Do

• Review client payroll advice for completeness, clarify discrepancies, and upload data into the system for processing.
• Validate payroll reports against payroll advice and client checklists before submission for client verification.
• Respond to client and employee queries within established Service Level Agreements (SLAs).
• Process statutory claims in compliance with Japanese labor laws and tax regulations.
• Participate in annual year-end tax reporting, including generating required tax forms and resolving related inquiries.
• Maintain proper filing and documentation of payroll advice, reports, and correspondence for Japan-based clients.
• Maintain and update Standard Operating Procedures (SOPs) for assigned clients.
• Provide monthly MIS reporting data and support Finance with headcount information for accurate billing.
  
  

Skills And Experience We Value

• 2–3 years of experience in payroll outsourcing, preferably supporting Japan or other APAC countries.
• Bilingual proficiency in Japanese and English (reading, writing, and speaking).
• Strong understanding of payroll components, calculations, and compliance with Japanese labor and tax regulations.
• Knowledge of accounting and taxation related to salary income.
• Strong analytical and logical thinking skills with high attention to detail.
• Excellent customer service orientation and ability to manage competing priorities.
• Proficiency in Microsoft Excel.
• Self-starter with the ability to work independently with minimal supervision.
• Strong written and verbal communication skills in both Japanese and English.
  
  

What Would Make You Stand Out

• Experience supporting multi-country APAC payroll environments.
• Prior exposure to payroll systems within a SaaS or outsourced payroll model.
• Demonstrated ability to improve payroll processes or documentation standards.
• Strong problem-solving skills in resolving payroll discrepancies.
• Experience working within a global, matrixed organization.
  
  

What’s In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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