Patient Intake And Scheduling Coordinator - 61437690797

Intake & Scheduling Coordinator (Patient Access & Coordination)

Location: Remote (Philippines)

Schedule: US Hours (Full-Time) including rotational weekend shifts

Compensation: $1,800-$2,000/month + performance bonus/commission

About The Role

We are hiring an Intake & Scheduling Coordinator to serve as the first point of contact for patients, families, and referral partners within a US-based home health and hospice platform. This role is central to patient onboarding, insurance validation, and scheduling coordination across clinical teams. This is a high-accountability role requiring strong English communication

Key Responsibilities

Patient Intake & Onboarding (Core Focus)

• Serve as first point of contact for patient referrals
• Process intake requests and create patient records
• Coordinate onboarding and initial documentation
  
  

Insurance & Authorization

• Verify insurance eligibility (Medicare, Medicaid, commercial)
• Manage prior authorizations and coverage validation
• Ensure all documentation supports billing requirements
  
  

Scheduling Coordination

• Manage clinical scheduling and patient visit coordination
• Handle urgent scheduling changes and prioritization
• Maintain accurate scheduling records across systems
  
  

Communication & Coordination

• Act as communication hub between patients, families, clinicians, and referral partners
• Support referral relationships and community engagement activities
• Assist with after-hours urgent coordination when required
  
  

Required Skills

• Strong English communication and client-facing skills
• Experience in healthcare intake, scheduling, or insurance coordination preferred
• Strong organisational and multitasking ability
• Comfortable working across time-sensitive workflows
• Familiarity with EMR systems (HCHB experience is a plus)
  
  

Why This Role Matters

This role ensures patients are properly onboarded, insured, and scheduled. It directly impacts patient access, revenue flow, and care continuity.

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