Otolaryngology Revenue Team Lead

Who We Are

At The Auctus Group, our mission is simple: to allow our providers to practice with peace of mind. We do that by delivering revenue cycle support with an infectious level of customer service and care—for both our clients and our people.

We’re a people-first, culture-driven organization that believes great work starts with a great environment. We’ve been work-from-home champions long before it became the norm, and we’re intentional about building connection in a remote world. We actively support continuing education, match charitable donations, and believe deeply in working to live, not living to work

Who We’re Looking For

We’re looking for smart, talented, tech-savvy go-getters who take pride in their work and care about the impact it has on others. You’ll thrive here if you:

• Enjoy a fast-paced, evolving environment
• Are comfortable with change, growth, and development
• Value clear feedback and open communication
• Believe in being a true team player
• Love learning, problem-solving, and digging into details
• Hold yourself and others to a high standard of accountability
  
  

• The Otolaryngology Revenue Cycle Team Lead provides day-to-day leadership and support to the ENT billing team, ensuring productivity, accuracy, and timely resolution of accounts. This role bridges frontline billing work and management, acting as a subject matter expert for ENT revenue cycle processes.
  
  

• Lead daily operations for ENT billing staff, including work queues and AR assignments.
• Review and audit biller work for accuracy and compliance.
• Assist with complex claims, denials, and payer escalations.
• Monitor team productivity, quality, and aging metrics.
• Provide coaching, feedback, and ongoing training to billers.
• Partner with the RCM to execute AR and denial strategies.
• Ensure adherence to workflows, SOPs, and documentation standards.
• Support onboarding and training of new team members.
  
  

• 3–5 years of ENT or surgical specialty billing experience.
• Strong understanding of ENT procedures, modifiers, and payer requirements.
• Detail-oriented with strong organizational and communication skills.
• Proven experience managing teams and complex AR portfolios.
• Strong analytical, communication, and leadership skills.
• Experience with EHRs, PM systems, and clearinghouses.
• Prior experience leading or mentoring billing staff preferred.