Oracle EBS Functional Support Consultant

Build Bold Digital Solutions That Drive Real Business Impact

Ready to drive real outcomes? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members, and work on projects that truly make a difference for Australia’s leading organisations.

Our Enterprise Solutions team builds the platforms that power growth - SAP, Oracle and Salesforce. Step into a role where your work transforms how organisations run, scale, and compete.

Reporting to the Oracle ERP Solutions Lead, you will work as part of a collaborative, agile delivery team enhancing and supporting enterprise NRI across Oracle E-Business Suite and, over time, Oracle Fusion Applications. The role offers flexible working arrangements and the opportunity to work on complex, business-critical Oracle environments while developing future-ready cloud capabilities.

What You’ll Do:

• Provide functional services (projects and support) for Oracle E-Business Suite, with a strong focus on Oracle Warehouse Management (WMS).
• Provide project and support services for additional Oracle EBS modules across Finance (GL, AP, AR, Assets, etc.) and/or Supply Chain as applicable.
• Knowledge of project methodologies and ITIL-aligned support processes, including incident, problem, change, and service request management.
• Analyse incidents and recurring issues to identify root causes and recommend permanent fixes.
• Manage functional enhancements through structured change and release processes.
• Engage with business and IT stakeholders to understand operational issues, service priorities, and improvement opportunities.
• Design, configure, and support improvements to business processes and system functionality.
• Participate in functional testing, deployments, and transition-to-support activities.
• Prepare and maintain functional documentation in line with governance, audit, and support requirements.
• Contribute to continuous service improvement initiatives, including knowledge base development and service optimisation.
• Work collaboratively with onshore and offshore team members within an agile, managed services delivery model.
• Over time, support Oracle Fusion Applications as part of NRI-led transformation and managed services engagements.

What We’re Looking For:

• 5+ years of strong, hands-on experience with Oracle E-Business Suite, including mandatory experience in Oracle Warehouse Management (WMS).
• Experience implementing and supporting Oracle EBS modules in Finance and/or Supply Chain.
• Solid understanding of end-to-end warehouse, inventory, and supply chain business processes.
• Proven experience working in ITIL-based support environments, including incident, problem, change, and service request management.
• Experience in functional support, enhancement, or implementation of Oracle EBS in complex enterprise environments.
• Ability to analyse business issues, identify root causes, and design effective, sustainable solutions.
• Strong stakeholder engagement and communication skills, with the ability to work effectively with business users and technical teams.
• Experience working in structured managed services or application support models.
• Comfortable working in agile teams and distributed delivery models (onshore/offshore).

Why Join Us:

• Work on high-impact projects that transform client operations.
• Access career growth, mentorship, and learning opportunities.
• Be part of a team where innovation meets measurable results.

Ready to transform how systems perform? Apply now and join us in shaping the future of digital solutions.

Your skills. Our impact. Together unstoppable.

At NRI, we empower our people to tackle complex challenges, create measurable business outcomes, and work on projects that truly matter. We value diverse perspectives, curiosity, and collaboration, and we encourage applications from talented individuals who are eager to learn, grow, and innovate - even if your experience doesn’t match every requirement listed.

Here, you’ll be part of a team that combines the agility of local experts with the reach and resources of a global network, delivering solutions that transform organisations and drive lasting impact.

NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.