Operations Manager 09D25

An Operations Manager is a crucial figure in overseeing the day-to-day activities of an organization to ensure efficiency and effectiveness. This role requires a balance of leadership and analytical skills to manage operations, processes, and to drive the team towards achieving company goals. The Operations Manager plays a significant role in planning, directing, and coordinating the operations of the company, and is responsible for improving performance, productivity, and profitability. This position is ideal for someone with strong problem-solving skills and the ability to adapt to changing business needs. The candidate will work closely with various departments, ensuring streamlined operations that align with the company's strategic objectives.

Responsibilities

• Oversee daily operations to ensure smooth and efficient service delivery.
• Develop and implement operational policies to streamline processes and enhance productivity.
• Coordinate with department heads to ensure consistency and quality across all operations.
• Monitor operational performance through metrics and set key performance indicators.
• Drive continuous improvement initiatives to optimize efficiency and reduce waste.
• Manage budgets and forecasts to align operational expenses with financial projections.
• Ensure compliance with company policies, industry regulations, and safety measures.
• Lead, coach, and manage a team to foster a culture of high performance.
• Identify operational risks and develop strategies to mitigate potential issues.
• Collaborate with supply chain and logistics teams to enhance service delivery.
• Manage stakeholder relationships to ensure seamless collaboration and communication.
• Implement technology solutions to improve operational systems and processes.

Requirements

• Bachelor’s degree in Business Administration or related field is required.
• Proven experience as an Operations Manager or in a similar role is essential.
• Strong understanding of operational procedures and management practices.
• Excellent leadership and organizational skills with an attention to detail.
• Strong analytical skills to evaluate data and drive strategic decision-making.
• Proficiency with computer software, including MS Office and operations software.
• Outstanding communication and negotiation skills to liaise with multiple stakeholders.