Operations Associate Admin Support And Project Management

About iRESTORE:

iRESTORE is a fast-growing company dedicated to providing innovative solutions in the wellness and beauty space. Our mission is to restore confidence by providing safe and effective solutions for improving health and beauty. As we continue to scale, we are seeking an Operations Associate to support our operations team by focusing on high-priority tasks while effectively organizing day-to-day workflows

About The Position:

iRestore is looking for an experienced and highly motivated Operations Associate  to join our operations team and help organize our  high-priority tasks. As an Operations Associate at our company, you will assist with developing meeting agendas, document key discussions, and track follow-up actions. This role will mostly contain administrative support, Project Coordination & Execution, Operations & Process Support

What Youll Do

Administrative Support

• Assist in prioritizing tasks and managing daily workflows
• Prepare meeting agendas, notes, and follow-ups
• Coordinate travel, logistics, and internal/external meetings
• Support day-to-day management, monitoring, and basic administration of platforms and tools (e.g., CRM, Helpdesk, project management systems)
• Ensure tools and systems are organized, up-to-date, and functioning efficiently
• Assist in setting up workflows, trackers, and documentation within systems
• Troubleshoot minor issues or coordinate with relevant teams/vendors when needed
• Identify opportunities to improve efficiency through tools, automation, and AI

Project Coordination & Execution

• Track key initiatives, OKRs, and cross-functional projects
• Follow up with stakeholders to ensure deadlines and deliverables are met
• Maintain project trackers, dashboards, and status updates
• Identify blockers and proactively escalate or resolve issues
• Support execution of company-wide initiatives and special projects
  

Operations & Process Support

• Organize and maintain documentation, SOPs, and internal systems
• Assist in preparing reports, presentations, and internal communications
• Help streamline workflows and improve operational efficiency
• Support coordination across departments (CS, HR, Ops, Growth, etc.)
  

The Ideal Candidate Has:

• 2–5 years of experience in operations, executive support, or project coordination
• Strong organizational and time management skills
• Excellent communication and follow-up skills
• High attention to detail and ability to multitask
• Proficiency in tools such as Google Workspace, Slack, and project management tools
• Familiarity with AI tools (e.g., ChatGPT, Claude, or similar) to improve productivity, documentation, and workflows

WE THINK BIG: We have a forward-thinking, growth mindset and always consider the big picture in our decisions

PROACTIVE PROBLEM SOLVER: We use our problem-solving and analytical skills to make data-informed decisions

WE ARE COMFORTABLE BEING UNCOMFORTABLE: We work together to iron out improvements or changes to achieve goals

OPEN & HONEST COMMUNICATION/FEEDBACK: We communicate and share feedback with each other with radical candor and transparency

CONTINUOUS LEARNING & IMPROVEMENT: We are always improving the way we work and challenging each other to bring new ways of thinking to the table

WE TAKE OWNERSHIP & ACT WITH URGENCY: We take complete accountability for our goals and take swift & effective action to reach them.

Competitive Compensation and Benefits:

• Medical and dental benefits after 6 months of tenure
• Paid Time Off (PTO) for all full-time team members
• High growth trajectory with quarterly/annual reviews
• Quarterly Internet Reimbursement
• Quarterly Fitness Reimbursement – your physical and mental health is super important
• Work from anywhere - this is a remote opportunity
• Annual Team Bonding Event