Operations Assistant

This is a remote position.

About Us

We’re Level, a people-first recruiting and staffing company that connects talented Filipino VAs with US clients. We move fast, we grow fast, and we take care of our team. Our culture is built on dependability, great relationships, humility, and doing what’s right.

If you want a workplace that feels supportive, ambitious, and genuinely human, you’ll love it here.

We’re hiring a Full-Time Operations & Admin Assistant for one of our clients in the luxury beauty and events space. This client runs a growing, team-based bridal and creative services business known for delivering polished experiences and high-quality work. They support a large roster of creatives and manage a high volume of client inquiries and bookings. As demand continues to grow, they’re looking for a dependable operations professional to help manage inboxes, scheduling, and day-to-day admin.

What You’ll Do:

• Manage high-volume inboxes (60–90+ emails weekly) with fast turnaround times
  

• Coordinate client bookings, bridal trials, and schedules across multiple team members
  

• Maintain CRM records, lead statuses, and internal trackers
  

• Support logistics between clients and creatives, ensuring smooth handoffs and clear communication
  

• Update Google Sheets and admin dashboards accurately
  

• Follow established SOPs while proactively asking questions and flagging issues
  

• Maintain professional, warm, and upbeat written communication at all times
  

• Adapt tone based on client personality while keeping messaging polished and on-brand
  

• Support internal coordination via messaging platforms
  

• Assist with admin workflows and process improvements during peak seasons
  

Qualifications:

• Strong English communication skills (written and verbal)
  

• Extremely detail-oriented with fast turnaround capability
  

• Comfortable handling 60–90+ emails weekly
  

• Able to work independently while collaborating with a distributed team
  

• Professional, upbeat, and adaptable communication style
  

• Quick learner who follows systems and SOPs closely
  

• Organized, proactive, and reliable under pressure
  

• Friendly but firm — able to adjust tone depending on client personality
  

• Previous admin, operations, or coordination experience preferred
  

Tools:

• HoneyBook (CRM)
  

• Gmail
  

• Goggle Sheets / Google Workspace
  

• WhatsApp / SMS
  

Schedule: Monday–Friday, 2:00 PM–6:00 PM EST

Rate: $6 per hour

Why People Love Working with Us:

• Company-paid comprehensive HMO for you and a dependent
  
• Company-paid life insurance with $100,000 and AD&D coverage
  
• At least 7 days annual paid time off
  
• Client-specific bonuses and incentives
  
• Guaranteed on-time pay with favorable exchange rates
  

If you thrive in structured environments, love keeping things organized, and take pride in supporting a growing creative business behind the scenes, this role offers long-term stability with a collaborative and supportive team.

Requirements

To succeed in this role, youll need the right tools. Please ensure you meet the required system specifications. If you are a top-tier talent who is looking for a people-first and very dynamic team, we invite you to join our client’s growing company. Apply now!

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