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Online Customer Service Representative

Talentmate

Philippines

25th November 2025

2511-19288-54

Job Description

Assist customers in resolving inquiries and issues via online platforms.
Provide timely and accurate information about products and services.
Maintain a high level of customer satisfaction through effective communication.
Document customer interactions in the database for future reference.
Collaborate with team members to improve service processes.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Entry-level (02 years).
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Patience and empathy towards customer needs.
Working Conditions: Ability to work remotely and manage online interactions effectively.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Manila, National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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