Network & Application Monitoring Specialist 25J25

The Network & Application Monitoring Specialist is a highly specialized role that focuses on ensuring the availability, performance, and security of a company's network and application systems. This professional is responsible for monitoring network traffic, servers, and applications, identifying issues proactively, and promptly resolving any problems to minimize downtime and impact on business operations. They work closely with IT departments to configure monitoring tools, develop performance metrics, and generate reports to help guide strategic IT decisions. Network & Application Monitoring Specialists play a crucial role in optimizing system performance and ensuring reliability through diligent monitoring and maintenance. They leverage their technical skills and knowledge to implement best practices in monitoring, alerting, and troubleshooting, contributing to the overall efficiency and productivity of the organization.

Responsibilities

• Monitor network traffic to identify and address potential bottlenecks and vulnerabilities.
• Track the performance and availability of application systems to ensure optimal functionality.
• Configure and maintain monitoring tools for continuous system performance assessments.
• Identify, diagnose, and resolve technical issues quickly to minimize disruptions.
• Collaborate with IT teams to improve network and system performance continually.
• Develop performance tracking metrics to guide IT improvement strategies.
• Generate regular system performance reports for management review and analysis.
• Implement security protocols to protect data integrity and system reliability.
• Create and manage alerts to promptly notify relevant teams of system issues.
• Participate in capacity planning to ensure future network and application needs are met.
• Stay updated with emerging technologies to continuously improve monitoring processes.
• Support incident management processes by immediately addressing system failures.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of three years experience in network and application monitoring roles.
• Proficiency in monitoring tools such as Nagios, SolarWinds, or Dynatrace.
• Strong analytical and problem-solving skills with attention to detail.
• In-depth knowledge of network protocols and analysis techniques.
• Excellent communication skills, capable of articulating technical issues clearly.
• Ability to work independently and collaboratively in a fast-paced environment.