Network & Application Monitoring Specialist 19N40

As a Network & Application Monitoring Specialist, you will be at the forefront of ensuring the seamless performance and optimal functioning of an organization's IT infrastructure. This role demands a meticulous eye for detail as well as an ability to swiftly address issues that may arise within network and application systems. Your primary mission is to monitor, diagnose, and troubleshoot network and application performance issues, ensuring minimal downtime and maintaining optimal service quality. You will collaborate with various IT teams to implement and refine monitoring solutions. An ideal candidate thrives in dynamic environments, possesses a strong grasp of network and application protocols, and is committed to delivering reliable technology solutions to enhance business operations.

Responsibilities

• Monitor network and application performance to identify and resolve technical issues effectively.
• Set up and configure monitoring tools to enhance system performance and reliability.
• Analyze network infrastructure to prevent potential disruptions or vulnerabilities proactively.
• Collaborate with IT teams to customize monitoring solutions that address specific business needs.
• Document network configurations and monitor system performance metrics consistently.
• Provide technical support and troubleshooting for network and application incidents.
• Prepare and present performance reports to stakeholders to inform strategic decisions.
• Implement best practices for network security and compliance with industry standards.
• Maintain up-to-date knowledge of emerging technologies to integrate into the monitoring framework.
• Assist in capacity planning and scaling of network resources to meet growing demands.
• Conduct regular audits to ensure the integrity and security of network systems.
• Develop and deliver training sessions to educate users on network and application protocols.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Proven experience in monitoring network and application systems in enterprise environments.
• Strong knowledge of network protocols, including TCP/IP, SNMP, and HTTP/S.
• Proficiency with monitoring tools such as Nagios, SolarWinds, or Dynatrace is essential.
• Excellent analytical skills to identify and troubleshoot complex network issues.
• Ability to manage and prioritize multiple tasks in a fast-paced setting effectively.
• Strong communication skills to interact with technical and non-technical stakeholders.