NDIS Admin

About Teams Squared:

We are a team augmentation company dedicated to connecting exceptional remote talent with global organizations.

Job Description:

We are seeking a highly organized and reliable Admin Assistant to support operations outside of regular business hours. This role will focus on managing inbound calls, handling administrative tasks, maintaining accurate records in ShiftCare, and supporting general data entry and coordination activities. The ideal candidate is proactive, detail-oriented, and comfortable working independently in a remote environment.

Responsibilities:

• Manage inbound and outbound calls professionally outside standard business hours.
• Provide general administrative support across day-to-day operations.
• Maintain and update records accurately within ShiftCare.
• Perform data entry and ensure information is updated and organized.
• Monitor and respond to urgent operational communications when required.
• Coordinate schedules, notes, and documentation as needed.
• Assist with administrative overflow tasks and support internal teams remotely.
• Maintain confidentiality and professionalism in handling sensitive information.

Qualifications:

• 1–3 years of experience in an Administrative Assistant, Virtual Assistant, or Customer Support role.
• Experience using ShiftCare or similar scheduling/care management software is highly preferred.
• Experience with NDIS.
• Comfortable managing calls and multitasking in a fast-paced remote environment.
• Proficient with Microsoft Office, Google Workspace, and general administrative tools.
• Ability to work independently and maintain productivity during after-hours shifts.

Benefits:

• Opportunity for 100% remote work.
• Competitive compensation package.
• Access to advanced legal research and practice management tools.

If you are passionate about leveraging your expertise for the growth of top-tier firms and advancing your professional trajectory, apply now!

Note: Only shortlisted candidates will be contacted for further discussions.

Teams Squared is an equal opportunity employer, valuing diversity and inclusivity.