Medical Receptionist

Overview

We are seeking a detail-oriented and patient-focused Medical Receptionist to serve as the primary point of contact for our weight loss clinic. In this role, you will guide prospective patients through their treatment journey, managing digital inquiries and providing essential administrative support to our care team.

Job Highlights

• Schedule: US Business Hours (EST)
• Work Arrangement: Work from home
• Contract: Independent Contractor

Independent Contractor Perks

• Health Insurance coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Responsibilities

• Serve as the primary point of contact for patient inquiries through Facebook Messenger and other digital communication channels
• Engage in meaningful conversations with prospective patients to understand their weight loss goals and guide them toward appropriate treatment packages
• Educate patients about clinic services, treatment options, and standardized care protocols
• Process refill requests from existing patients following established clinical procedures
• Generate and send secure payment links for selected treatment packages
• Conduct proactive follow-up outreach to prospective patients who have shown initial interest but haven’t completed their enrolment
• Perform essential administrative tasks including appointment scheduling, treatment package tracking, and payment record maintenance
• Organize and prepare patient information for final review and prescription approval by the clinic physician
• Support patients throughout their weight loss journey with ongoing communication and care coordination

Requirements

• Previous experience as a Medical Receptionist, Healthcare VA, Patient Coordinator, or similar role for 1-2 yrs
• Strong written and verbal English communication skills
• Excellent interpersonal skills with a patient-first, empathetic approach
• High attention to detail and strong organizational skills
• Ability to manage multiple conversations and tasks simultaneously
• Comfortable using digital communication tools, CRM systems, and scheduling platforms
• Ability to follow standardized workflows and clinical protocols accurately
• Reliable internet connection and a quiet, professional work environment
• Availability to work US business hours (EST) consistently

Side note: Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional pay rate is based on hourly rates and the rate depends on your performance in the application process.

Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the provided link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording.

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

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