Job Description

Schedule:

  • 40hrs per week, Monday - Friday, 8 to 5pm with 1 hour unpaid break | Australian Eastern Time


Responsibilities

  • Answer and manage incoming patient phone calls throughout the day
  • Schedule and reschedule patient appointments efficiently
  • Coordinate appointments across multiple medical centers
  • Process medical billing accurately for Australian Medicare system
  • Handle daily administrative workflow and patient communications
  • Manage front desk operations remotely to support on-site staff


Requirements

  • Australian medical receptionist experience
  • General practice in medicine experience (clinic or hospital setting)
  • Experience with Australian medical software systems (Hot Dog, Best Practice, Health Engine)
  • Knowledge of Australian Medicare billing system and processes
  • Experience in medical reception or healthcare administration roles


Scope

  • Remote work supporting multiple medical center locations
  • High-volume environment with constant phone activity and patient interactions
  • Direct involvement in patient scheduling and Medicare billing processes
  • Integration with existing front desk team of 2-4 staff members
  • Immediate start required due to current backlog and urgent staffing needs


Independent Contractor Perks

  • Health insurance in eligible locations
  • Permanent work from home
  • Immediate hiring


Note

  • Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.


Reminder:

  • Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, prescreening assessment, and technical check of your computer/device.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Manila, National Capital Region
Company Website: https://www.bruntworkcareers.co Job Function: Customer Service
Company Industry/
Sector:
Wholesale Wholesale Hardware Plumbing Heating Equipment And Retail

What We Offer


About the Company

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