Medical Intake Nurse Receptionist

Overview

You will serve as the primary point of contact for patients seeking transformative mental health treatment via a cutting-edge telehealth platform. This role involves conducting medical intakes and providing compassionate, empathetic support to individuals on their healing journey.

Schedule:

• Mon-Fri 7 AM EST - 12 AM EST | Sat/Sun 8 AM EST - 9 PM EST (Hours may vary as multiple agents are needed)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities

• Serve as the first point of contact greeting all patients during telehealth consultations
• Conduct comprehensive medical intake procedures for mental health patients
• Review and verify patient government identification documents
• Perform thorough medication history reviews and assessments
• Combine patient medication history with current state evaluations
• Provide empathetic, compassionate care to patients with complex mental health histories
• Deliver exceptional patient experiences through telehealth platform interactions
• Support patients who may have tried multiple treatments and have challenging backgrounds
• Ensure efficient patient flow to minimize wait times and optimize care delivery
• Work collaboratively with clinical team to maintain high-quality patient care standards

Requirements

• Active Registered Nurse (RN) license (preferred) or Medical Assistant certification
• Healthcare or medical background with direct patient care experience
• Strong communication and interpersonal skills for telehealth interactions
• Experience with customer service or patient relations
• Demonstrated empathy and ability to connect with patients struggling with mental health issues
• Comfort delivering compassionate care through video/telehealth platforms
• Proficiency with Chrome browser and computer technology
• Ability to work flexible shifts including evenings, weekends, and various time slots
• Bonus if you have experience with mental health or psychiatric nursing
• It helps if you have telehealth or remote patient care experience
• Bonus if you have Medical Assistant certification as alternative qualification

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.

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