Job Description

We want you to see first why this opportunity stands out and why it could be a great fit for you.


Independent Contractor Perks

HMO Coverage for eligible locations

Permanent work from home

Immediate hiring

Steady freelance job


Job Overview

You’ll be the first point of contact for patients seeking life-changing mental health treatment, playing a crucial role in their healing journey. As the initial greeter for every patient consultation, you’ll provide compassionate care to individuals who often have tried everything else and are looking for hope. You’ll work with cutting-edge proprietary telehealth technology while being part of a close-knit team that’s making a meaningful impact on mental health care. This remote position offers the opportunity to help transform lives while working with patients across multiple states from the comfort of your home.


Job Highlights

Hourly Rate: The equivalent of $4.50 USD per hour in the applicant’s local currency

Schedule: Mon-Fri 7 AM EST - 12 AM EST Sat/Sun 8 am EST-9 PM EST

Work Arrangement: Work from home

Contract: Independent Contractor


Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.


Responsibilities

  • Serve as the first point of contact greeting all patients during telehealth consultations
  • Conduct comprehensive medical intake procedures for mental health patients
  • Review and verify patient government identification documents
  • Perform thorough medication history reviews and assessments
  • Combine patient medication history with current state evaluations
  • Provide empathetic, compassionate care to patients with complex mental health histories
  • Deliver exceptional patient experiences through telehealth platform interactions
  • Support patients who may have tried multiple treatments and have challenging backgrounds
  • Ensure efficient patient flow to minimize wait times and optimize care delivery
  • Work collaboratively with clinical team to maintain high-quality patient care standards


Requirements

  • Active Registered Nurse (RN) license (preferred) or Medical Assistant certification
  • Healthcare or medical background with direct patient care experience
  • Strong communication and interpersonal skills for telehealth interactions
  • Experience with customer service or patient relations
  • Demonstrated empathy and ability to connect with patients struggling with mental health issues
  • Comfort delivering compassionate care through video/telehealth platforms
  • Proficiency with Chrome browser and computer technology
  • Ability to work flexible shifts including evenings, weekends, and various time slots
  • Bonus if you have experience with mental health or psychiatric nursing
  • It helps if you have telehealth or remote patient care experience
  • Bonus if you have Medical Assistant certification as alternative qualification


Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.


APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Manila, National Capital Region
Company Website: https://www.bruntworkcareers.co Job Function: Customer Service
Company Industry/
Sector:
Wholesale Wholesale Hardware Plumbing Heating Equipment And Retail

What We Offer


About the Company

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