Medical Billing And Accounting VA

Job Title: Medical Billing & Accounting VA

Job Code: DT-HHW

Position Type: Full-Time (40 hours per week)

Work Hours: 9:00 AM – 5:00 PM EST

Work Days: Monday – Friday

Salary: $5 - $6 per hour (depending on experience)

Our client is a holistic medical practice based in the United States, offering integrative and patient-centered care through acupuncture, wellness treatments, and complementary therapies. The practice values compassion, professionalism, and precision in both clinical and administrative operations. The team takes pride in fostering a calm, respectful environment where every patient feels heard and cared for—not just clinically, but also in their financial interactions.

About the Role

We are seeking a Medical Billing & Accounting VA to support the financial operations of the practice. The ideal candidate will be detail-oriented, personable, and capable of managing billing, collections, and financial tracking with both accuracy and empathy. This role combines technical accounting expertise with caring communication skills to ensure patients receive excellent service and clear financial guidance.

Core Responsibilities

• Track and reconcile payments received and balances owed.
• Manage billing records, invoices, and collection follow-ups.
• Communicate with patients regarding payments with empathy and professionalism.
• Review and interpret insurance Explanation of Benefits (EOBs).
• Perform eligibility and insurance verification as needed.
• Maintain accurate financial reporting and documentation.
• Support internal staff during transitions or updates to billing systems.

Required Skills & Qualifications

Must-Have:

• Strong background in accounting or bookkeeping (degree or major preferred).
• Proven experience with medical billing and collections.
• Proficiency in Microsoft Excel or other accounting software.
• Ability to read and interpret insurance benefits, deductibles, and copays.
• Excellent organizational and analytical skills.
• Clear, professional communication in English (spoken and written).
• Empathetic and patient-centered communication style.

Nice-to-Have:

• Experience with AccuBliss (billing software used by the client).
• Familiarity with medical office operations and workflows.
• Background in insurance eligibility verification.
• Prior experience supporting U.S. medical practices remotely.

Personality & Work Traits

• Empathetic, personable, and patient-focused.
• Highly detail-oriented and reliable with a strong sense of accountability.
• Proactive and confident in managing billing challenges.
• Quick learner who adapts to new systems or processes.
• Communicates professionally and naturally—never robotic.

Systems & Tools

• AccuBliss (preferred; training provided).
• Microsoft Excel or similar tools for data tracking.
• Familiarity with EOBs, insurance documentation, and standard billing procedures.

Basic Requirements

• Proficient in spoken and written English.
• Must have relevant work experience.
• Must submit an NBI Clearance and/or Local Police Clearance prior to onboarding (mandatory).
• Must be available for video meetings with the camera on.
• Must have no other clients during required work hours.

Technical Requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed connection (minimum 20 Mbps).
• Audio: Noise-canceling headset.
• Video: Functional webcam for virtual meetings.
• Workspace: Quiet, professional environment.

Additional Requirement

Applicants must submit a short video introduction as part of their application.